Manager/Senior Manager, Programme Evaluation (P2MD) Skills and Workforce Development Agency | Others Fixed Terms Closing today

Republic Polytechnic; Singapore; Sur place; SGD 40 000 - 65 000; Plein temps

Résumé du poste

Skills and Workforce Development Agency (SWDA) in Singapore seeks a detail-oriented Analyst to strengthen administration, data governance and programme evaluation. You will analyse data from multiple sources, monitor budgets and utilisation, maintain documentation and knowledge management, and support reviews using Theory of Change.

You will collaborate across teams, manage system access, and prepare regular reports to improve programme delivery for lifelong learning and employment outcomes in

Qualifications

• Ability to analyse data from multiple sources to support reporting and decision-making.
• Experience with programme evaluation and governance processes.
• Strong documentation and knowledge-management skills.

Responsabilités

• Monitor and review budget utilisation, cashflow projections and programme outcomes.
• Maintain and improve documentation, records and knowledge-sharing practices across the team.
• Manage system access requests and user accounts, including regular reviews of access permissions.
• Oversee CRM cases and ensure timely responses.
• Analyse programme data and prepare reports to support programme planning, delivery and improvement.
• Review and improve operational processes to enhance efficiency and programme effectiveness.
• Support programme reviews and evaluations by assessing programme performance, identifying areas for improvement, and tracking follow-up actions.

Connaissances

Data analysis

Budget monitoring

Documentation

Knowledge management

Stakeholder coordination

Excel proficiency

Outils

Excel

CRM systems

Data governance tools

Budget tracking tools

Description du poste

What the role is:

We are looking for a detail-oriented and analytical individual with a passion for improving lifelong learning and employment outcomes for Singaporeans. Reporting to the Team Lead, you will play a key role in supporting group operations through effective administration, data governance, documentation and knowledge management, as well as programme evaluation, while generating data insights that enhance programme delivery and outcomes through Theory of Change.

What you will be working on:

What The Role Is

We are looking for a detail-oriented and analytical individual with a passion for improving lifelong learning and employment outcomes for Singaporeans. Reporting to the Team Lead, you will play a key role in supporting group operations through effective administration, data governance, documentation and knowledge management, as well as programme evaluation, while generating data insights that enhance programme delivery and outcomes through Theory of Change.

What Skills You Will Apply

Programme Evaluation

You support the review and evaluation of career and employment programmes to assess their effectiveness and identify areas for improvement. This includes using the Theory of Change, programme evaluation methodologies to analyse programme performance. You would also be coordinating reviews, monitoring follow-up actions, maintaining documentation, and ensuring compliance with programme requirements.

Data Analysis & Reporting

You are skilled in working with data from multiple sources to support reporting and analysis. You can identify trends, monitor programme performance, and provide insights and recommendations that support programme planning, management and improvement.

Admin & Budget Monitoring

You work closely with teams across the organisation to coordinate data and reporting requirements, ensuring information is submitted accurately and on time. You can follow up on outstanding submissions, resolve reporting issues, and support budget and utilisation monitoring.

You are also comfortable managing the day-to-day administrative processes that keep programmes running smoothly. This includes maintaining programme records and documentation, managing system access, monitoring budgets and programme utilisation, preparing regular reports, and identifying opportunities to improve processes and programme delivery.

What You Will Be Doing

• Monitor and review budget utilisation, cashflow projections and programme outcomes.
• Maintain and improve documentation, records and knowledge-sharing practices across the team.
• Manage system access requests and user accounts, including regular reviews of access permissions.
• Oversee Customer Relationship Management cases and ensure timely responses.
• Analyse programme data and prepare reports to support programme planning, delivery and improvement.
• Review and improve operational processes to enhance efficiency and programme effectiveness.
• Support programme reviews and evaluations by assessing programme performance, identifying areas for improvement, and tracking follow-up actions.

What we are looking for:

• Possess an eye for details and organised, with the ability to manage multiple tasks, meet deadlines, and deliver quality work.
• Good with numbers
• Strong in data analysis and reporting, with the ability to work with data, identify trends, and turn findings into clear insights and recommendations.
• Comfortable using Excel and other digital tools to manage, analyse and present information.
• Effective communicators who can work well with different teams and stakeholders to coordinate work and resolve issues.
• Proactive and resourceful, with a strong sense of ownership and a willingness to improve processes and solve problems.
• Adaptable and resilient, with the ability to work in a fast-paced environment and respond to changing needs.
• Experience in programme management, programme evaluation, workforce development, grants administration, governance, or compliance-related work will be an advantage.
• Familiarity with monitoring and evaluation approaches, data reporting, and stakeholder management is also useful.
• Fresh graduates are welcome to apply.

Why Join Us

Join a team at the heart of Singapore's career and employment services ecosystem. You will gain hands‑on exposure to programme evaluation, data and administration — building a strong foundation for a career in skills and workforce development.

Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA), a statutory board under the Ministry of Manpower (MOM), drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future‑ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high‑quality, industry‑relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers.Guided by our vision of a Singapore where everyone can grow in fulfilling careers, we live our promise of Building Skills, Growing Careers by nurturing lifelong learning, strengthening employability and enabling career growth for all, including our own officers, through a continuous learning culture and a supportive, flexible, inclusive working environment that fosters innovation, collaboration, and well‑being.So, join us to be part of a dynamic team driving the national SkillsFuture movement and building a strong Singaporean core. Together, we create opportunities, transform lives, and shape the future of work.