Manager / Senior Manager, Pharmacy (Compounding Hub, 2-Year Contract)

National University Polyclinics; Singapore; On-site; SGD 160,000 - 230,000; Full time

Job summary

National University Hospital (NUH) invites applications for Senior/Manager, Operations in its pioneering GMP-compliant sterile drug compounding hub. You will lead the hub’s day-to-day operations, ensure GMP-compliant service delivery, and manage budgets while coordinating with hospitals across NUHS/NHG clusters.

You will drive readiness, stakeholder engagement, and continuous improvement, building a high-performing team and ensuring sustainable service delivery in a first-of-its-kind healthcare

Qualifications

• Degree in Healthcare, Science, or related discipline from a recognised university.
• At least 10 years of relevant experience, with 3 years in a supervisory/managerial role.
• Experience in healthcare operations, pharmaceutical manufacturing, GMP-regulated environments is advantageous.

Responsibilities

• Lead day-to-day operational, administrative, and business functions of the hub, ensuring GMP-compliant service delivery.
• Oversee procurement, logistics, inventory management, facilities operations and support services.
• Develop and monitor operational KPIs, service standards and performance dashboards.
• Support development and execution of strategic plans, new services, and capability enhancements.
• Ensure GMP/regulatory compliance and audit readiness.
• Manage annual operational budgets, procurement planning, contracts, and financial reporting.
• Build relationships with institutions, regulators, and service providers.
• Lead business continuity planning and risk management.
• Coach and develop a small operations team.

Skills

Leadership

Stakeholder management

Project management

Financial management

Analytical

Communication

Organisational abilities

Education

Bachelor’s degree in Healthcare/Science

Advanced degree (advantage)

Job description

Institution: National University Hospital

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

NUH Pharmacy is establishing and operationalising Singapore's first GMP-compliant sterile drug compounding hub with both cytotoxic and non-cytotoxic drug preparation capabilities under one roof. The hub will produce ready-to-use compounded sterile products, including parenteral nutrition, chemotherapy, antibiotic and electrolyte admixtures, and ophthalmic preparations for healthcare institutions across the NUHS and NHG clusters.

This is a unique opportunity to play a pivotal role in shaping a greenfield healthcare operation with significant impact on patient care and healthcare service delivery.

As Senior/Manager, Operations, you will lead key operational, governance and business functions of the Compounding Hub, ensuring safe, efficient and compliant service delivery while supporting the development and growth of a strategic healthcare service.

Working closely with the Head, Compounding Hub, you will drive operational readiness, stakeholder engagement, process optimisation and continuous improvement initiatives, contributing to the successful establishment and long-term sustainability of this first-of-its-kind service.

Key Responsibilities

• Lead day-to-day operational, administrative, and business functions of the hub, ensuring GMP-compliant and efficient service delivery across the hub-and-spoke network
• Oversee procurement, logistics, inventory management, facilities operations and support services to ensure operational readiness and service continuity
• Develop, implement and monitor operational KPIs, service standards and performance dashboards to drive service excellence and operational efficiency
• Support development and execution of strategic plans, new services, and operational capability enhancements
• Ensure compliance with GMP, regulatory, and organisational requirements, including audit and inspection readiness
• Develop and manage annual operational budgets, procurement planning, contract management, and financial reporting
• Build and maintain effective working relationships with participating institutions, regulators, and service providers
• Lead business continuity planning, operational risk management and issue resolution activities.
• Lead, coach and develop a small operations team, fostering a culture of accountability, collaboration and continuous improvement

Key Requirements

• Degree in Healthcare, Science, or a related discipline from a recognised university; advanced degree is an advantage
• At least 10 years of relevant working experience, with at least 3 years in a supervisory or managerial role
• Experience in healthcare operations, pharmaceutical manufacturing, sterile compounding services, GMP-regulated facilities or other highly regulated environments will be advantageous
• Experience in operational readiness, facility commissioning, service implementation, process improvement or greenfield projects is highly desirable
• Strong leadership, stakeholder management, project management and financial management skills
• Excellent analytical, communication and organisational abilities.
• Ability to manage procurement, budgeting, and financial reporting processes
• Self-motivated, resourceful and able to thrive in a dynamic and evolving environment

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.