Manager/Senior Manager, Ops Monitoring & Contingency Planning, ACE Group

Ministry of Manpower; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join the Assurance, Care and Engagement Group at the Ministry of Manpower, where you will enhance the welfare of migrant workers through effective crisis preparedness and operational planning. Your role involves coordinating contingency plans with various stakeholders and ensuring efficient management of migrant worker contingencies. We seek a candidate with strong strategic thinking, problem-solving skills, and relevant experience to uphold ACE’s crisis readiness.

Qualifications

• Strong conceptualisation and strategic thinking abilities.
• Good writing, analytical and presentation skills.
• Experience in crisis preparedness planning and operations management is an advantage.

Responsibilities

• Develop peacetime contingency and national emergency plans.
• Coordinate contingency plans with various government agencies.
• Maintain operational readiness plans for managing migrant workers.

Skills

Strategic thinking

Organisational skills

Problem-solving

Analytical skills

Interpersonal skills

Education

Tertiary education

Job description

What the role is:

The Assurance, Care and Engagement Group (ACE), a permanent division under the Ministry of Manpower, improves the well-being of migrant workers by enhancing the healthcare, housing and social aspects of the migrant worker landscape.You will support the Operations Readiness team in contingency planning and horizon scanning of the operating environment, and assist in sense-making and coordinate the development of cross-cutting contingency plans that could impact the dorm-dwelling migrant worker population in Singapore. These roles and responsibilities are relevant and critical for maintaining ACE’s crisis readiness and strengthening operational linkages amongst various stakeholders.

What you will be working on:

• Work with ACE departments to develop peacetime contingency and national emergency plans.• Work with MOM Divisions/Departments and across government agencies (e.g., MHA, MSE, MND, MOT) to ensure that the contingency plans are coordinated and appropriately resourced (e.g. securing alternative housing for displaced migrant workers).• Maintain and review operational readiness plans to manage contingencies which could significantly affect management of migrant workers.• Plan and participate in exercises to validate contingency plans.

What we are looking for:

• Tertiary education• Strong conceptualisation, strategic thinking, organisational and problem-solving skills.• Possess mental clarity to multi-task and work under tight timeline.• Good writing, analytical and presentation skills.• Excellent interpersonal skills and able to grasp the nuances in competing interests of different stakeholders involved in operation planning related to migrant worker issues.• Experience in crisis preparedness planning and operations management will be an advantage.

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.