Manager / Senior Manager (Marine Licensing & Permits)

sggovterp; Singapore; On-site; SGD 72,000 - 120,000; Full time

Job summary

Maritime and Port Authority of Singapore (MPA) seeks talent to regulate harbour craft licensing and port clearance, with a focus on safety, standards and decarbonisation. You will help formulate policies, build a pipeline of seafarers, and drive digitalisation while coordinating with industry partners.

Join a dynamic team within the Marine Licensing & Permits arm, contributing to regulatory operations and transformation initiatives amid Singapore's maritime decarbonisation journey.

Qualifications

• Experience in customer-facing service delivery or regulatory work.
• Ability to contribute to licensing policy and manpower development initiatives.
• Strong written and spoken communication skills with stakeholders.

Responsibilities

• Oversee harbour craft and licensing-related policies and deployments.
• Drive digitalisation of licensing applications and port clearance processes.
• Develop industry transformation strategies for the harbour craft sector.
• Engage stakeholders to understand constraints and promote adoption of new tech.
• Support regulatory operations and training initiatives for the workforce.

Skills

Customer-facing service delivery

Process improvement

Regulatory work

Licensing policy

Manpower development

Maritime sector knowledge

Job description

[What the role is]

[What the role is]

Singapore is a global hub port and a leading maritime centre. To ensure that ships calling at our port do so safely, they are required to comply with port entry requirements. The ocean-going ships also require services such as fuel (bunker), towing and crew change. These are provided by harbour craft operating in our port. The Marine Licensing & Permits administers port entry requirements, and also licenses harbour craft operating in the Port of Singapore. To support our national decarbonisation goals, MPA has already set goals to reduce the greenhouse gas emissions of our local harbour craft, which will entail a full change in the mode of operations of our companies.

[What you will be working on]

[What will you be working on]

Reporting to the Marine Licensing and Permits Department, which is part of the Marine Services Division, you will part of a dynamic team that is issuing licenses/permits to ensure vessels operating in Singapore meet the necessary safety standards, certifications, ethical guidelines, and regulatory requirements.

You will also be involved in formulating policies to promote the harbour craft sector, creating a pipeline of seafarers to meet the industry needs and prepare for the decarbonisation milestones of the maritime industry.

Your key responsibilities include:

1. Licensing

Oversee the licensing of harbour craft and pleasure craft, ensuring that vessels meet safety , manning and regulatory requirements .

Shape forward-looking licensing policies to modernise the harbour craft fleet and support Singapore's maritime decarbonisation journey .

Manage sea space allocation for mooring buoys and develop policies to support their safe and efficient use .

2 . Port clearance processes

Drive projects to digitalise and simplify customer-facing processes, including licensing applications, enquiries and document submissions.

Oversee and support 24/7 port clearance operations to ensure efficient service delivery and timely support to port users.

Administer and enforce port clearance requirements to maintain safe, secure and well - regulated vessel movements.

3. Industry Development & Transformation

Administer and enforce manpower quota policies that support the sustainable development of the harbour craft sector .

Review and develop manpower policies and training initiatives to attract , upskill and retain seafarers .

Use harbour craft industry data to identify trends , risks and opportunities that can inform policy and operational improvements .

Engage industry stakeholders to understand operational challenges, build support for transformation efforts and encourage the adoption of new technologies .

[What we are looking for]

[What we are looking for]

We are looking for people who are keen to make a meaningful contribution to Singapore's maritime sector. You may have experience in customer-facing service delivery, process improvement, regulatory work , licensing pol icy , man p ower develo pment or the maritime sector . More importantly, you should be proact ive, adap table and motivated to learn, lead c hange and deliver outcomes in a fast-paced operating environment.

You should have strong communication and interpersonal skills , with the confidence to engage diverse stakeholders both in writing and in person .

You should also be comfortable working with data and using insights to support policies, strategies and operational decisions. This role offers exposure to regulatory operations, policy development, digitalisation and industry engagement, and may require occasional duties outside regular office hours.