Manager / Senior Manager (Marine Licensing & Permits)

Government Technology Agency (GovTech); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Government Public Service招聘 Singapore public service role focused on licensing harbour craft and port clearance.

The position supports the Marine Licensing & Permits function, shaping policies and developing manpower initiatives to advance Singapore's decarbonisation goals in maritime operations.

Qualifications

• Experience in customer-facing service delivery, process improvement, regulatory work, licensing policy, manpower development or maritime sector.
• Proactive, adaptable and motivated to lead change in a fast-paced operating environment.
• Strong communication and interpersonal skills with the confidence to engage diverse stakeholders both in writing and in person.
• Comfortable working with data and using insights to support policies, strategies and operational decisions.

Responsibilities

• Oversee licensing of harbour craft and pleasure craft, ensuring vessels meet safety, manning and regulatory requirements.
• Drive projects to digitalise and simplify customer-facing processes, including licensing applications and document submissions.
• Administer and enforce port clearance requirements to maintain safe, secure and well-regulated vessel movements.

Job description

Singapore is a global hub port and a leading maritime centre. To ensure that ships calling at our port do so safely, they are required to comply with port entry requirements. The ocean-going ships also require services such as fuel (bunker), towing and crew change. These are provided by harbour craft operating in our port. The Marine Licensing & Permits administers port entry requirements, and also licences harbour craft operating in the Port of Singapore. To support our national decarbonisation goals, MPA has already set goals to reduce the greenhouse gas emissions of our local harbour craft, which will entail a full change in the mode of operations of our companies.

Reporting to the Marine Licensing and Permits Department, which is part of the Marine Services Division, you will part of a dynamic team that is issuing licences/permits to ensure vessels operating in Singapore meet the necessary safety standards, certifications, ethical guidelines, and regulatory requirements. You will also be involved in formulating policies to promote the harbour craft sector, creating a pipeline of seafarers to meet the industry needs and prepare for the decarbonisation milestones of the maritime industry.

Your key responsibilities include:

1. Licensing

• Oversee the licensing of harbour craft and pleasure craft, ensuring that vessels meet safety, manning and regulatory requirements.
• Shape forward‑looking licensing policies to modernise the harbour craft fleet and support Singapore’s maritime decarbonisation journey.
• Manage sea space allocation for mooring buoys and develop policies to support their safe and efficient use.

2. Port clearance processes

• Drive projects to digitalise and simplify customer‑facing processes, including licensing applications, enquiries and document submissions.
• Oversee and support 24/7 port clearance operations to ensure efficient service delivery and timely support to port users.
• Administer and enforce port clearance requirements to maintain safe, secure and well‑regulated vessel movements.

3. Industry Development & Transformation

• Administer and enforce manpower quota policies that support the sustainable development of the harbour craft sector.
• Review and develop manpower policies and training initiatives to attract, upskill and retain seafarers.
• Use harbour craft industry data to identify trends, risks and opportunities that can inform policy and operational improvements.
• Engage industry stakeholders to understand operational challenges, build support for transformation efforts and encourage the adoption of new technologies.

What we are looking for

We are looking for people who are keen to make a meaningful contribution to Singapore’s maritime sector. You may have experience in customer‑facing service delivery, process improvement, regulatory work, licensing policy, manpower development or the maritime sector. More importantly, you should be proactive, adaptable and motivated to learn, lead change and deliver outcomes in a fast‑paced operating environment. You should have strong communication and interpersonal skills, with the confidence to engage diverse stakeholders both in writing and in person. You should also be comfortable working with data and using insights to support policies, strategies and operational decisions. This role offers exposure to regulatory operations, policy development, digitalisation and industry engagement, and may require occasional duties outside regular office hours. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.