Manager / Senior Manager (Information Resource)

DSTA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency for defense technology in Singapore seeks a motivated individual to lead initiatives in leveraging IT and AI to enhance information resources. Responsibilities include managing stakeholder requirements, system testing, and ensuring compliance with IT governance. Candidates should possess leadership experience and strong communication skills, ideally with 5 to 8 years of relevant experience.

Qualifications

• 5 to 8 years of relevant work experience is required.
• Experience in a supervisory role.
• Excellent interpersonal, written communication, presentation, and reporting skills.

Responsibilities

• Engage internal stakeholders to gather and refine requirements.
• Oversee partners to deliver system documentation.
• Monitor system performance and resolve operational issues.

Skills

Leadership

Organizational skills

Interpersonal skills

Communication skills

Proactiveness

Education

Degree in any discipline

Job description

The DSTA Academy provides systems engineering and project management training to DSTA staff via in-house courses, and works with technical and subject matter experts to curate a relevant and up-to-date collection of information resources to support staff learning. We are looking for a motivated individual to leverage IT and AI systems to increase the value of information resources to DSTA.

Responsibilities

• Engage internal stakeholders to gather and refine business requirements for information resource systems and services.
• Manage and prioritize change requests, develop test cases, and lead system testing activities (e.g. User Acceptance Testing) to ensure alignment with business requirements.
• Oversee partners to deliver, and maintain system and process documentation for audit, compliance, and knowledge management purposes.
• Ensure systems comply with IT governance, data management policies, and library operating procedures.
• Monitor system performance and resolve operational issues (e.g. broken links), while creating clear and accessible support materials.
• Ensure data accuracy and consistency across systems, working closely with partners.
• Leverage data analytics to drive decision-making and operational efficiency for example, to analyse usage patterns and conduct user interviews to derive actionable insights to improve awareness and engagement with information resources.
• Design, implement, and evaluate change management strategies to drive adoption and impact of DSTA Academys initiatives.
• Identify and evaluate opportunities to adopt AI solutions to enhance efficiency, personalization, and user experience, and work with partners to implement and manage these initiatives.
• Collaborate with partners to address licensing, data privacy, and ethical considerations related to AI-enabled systems.
• Identify staffs development needs, co-develop training plans, and mentor and coach team members.
• Perform additional professional functions as assigned, such as curating or acquiring information resources and managing associated metadata.

Requirements

• Degree in any discipline with at least 5 to 8 years of relevant work experience.
• Leadership abilities, with experience in a supervisory role.
• Resourceful, proactive, and meticulous with excellent organisation skills.
• Excellent interpersonal, written communication, presentation and reporting skills.

Candidates with fewer years of relevant work experience may be considered for Manager position.

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