Manager/ Senior Manager, Examinations

IBFSG - The Institute of Banking & Finance Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Institute of Banking and Finance (IBF) in Singapore is seeking an experienced professional to join the Examinations team to manage development and administration of financial sector regulatory and industry exams. The role engages with examination boards, content specialists, and external stakeholders to drive exam development.

You will review study guides and exam questions for quality, currency, and compliance, analyze exam data for governance and continuous improvements, and support

Qualifications

• Background in banking, economics or finance with work experience in the financial or learning and development industry.
• At least 3 years of experience in exam development and/or instructional design.
• Self-driven, resourceful and results oriented, with strong problem-solving capabilities.
• Strong analytical skills, with the ability to analyse exam related data to support assessment quality, operational effectiveness, strategic decision-making and management reporting.
• Good research, writing, presentation and stakeholder management skills.

Responsibilities

• Oversees and manages the development, and implementation of financial sector regulatory and industry exams.
• Engages and works with a diverse pool of specialist study guide writers and exam content specialists to develop, review and maintain quality study guides and exam questions.
• Conducts review of study guide and exam questions to ensure quality, relevancy and currency.
• Conducts investigations and surveillance to ensure integrity of exams.
• Manages the exam systems, including the publishing and maintenance of exam content through the exam delivery platform.
• Supports the exams administration including handling candidates’ enquiries, to deliver a high-quality candidate experience.
• Reviews policies, frameworks and processes for exams development and administration to enhance efficiency and effectiveness.
• Analyses exam related data to provide insights that support exam quality, governance, operational planning and continuous improvements.

Skills

Analytical skills

Stakeholder management

Research and writing

Presentation

Communication

Problem solving

Job description

The Institute of Banking and Finance (IBF) is the lead agency driving financial services industry workforce competency and transformation that is essential for Singapore’s continuing growth as an international financial centre. IBF works in partnership with the industry, government agencies and training providers to equip finance professionals with capabilities to support the growth of Singapore’s financial services. Since October 2020, IBF has been appointed the Jobs Development Partner for the financial services industry by the National Jobs Council.

To ensure that the sector’s workforce remains relevant amidst changing industry trends, IBF drives various jobs and skills initiatives. On the jobs front, these include career conversion programmes to re-skill finance professionals as well as build new talent pipelines for growth areas. IBF also provides personalised career advisory to jobseekers exploring new roles or a career switch into financial services. On the skills front, as the national accreditation and certification agency for financial industry competencies, IBF works closely with the industry to set out competency standards and raise the quality of finance professionals using the Skills Framework for Financial Services. To support this, IBF works closely with government agencies, financial institutions, and training providers to promote the development of a vibrant learning and development ecosystem. IBF also administers regulatory examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisor Competency Standards and Financial Markets Regulatory Practices.

As part of the Examinations team, you will be responsible for managing and working with internal and external stakeholders, including Examination Boards and Industry Panels, specialist study guide writers and examination question setters to drive exam development. This process primarily involves the review and updating of all exam materials to ensure that the contents are effective and relevant in meeting the regulatory and industry objectives of equipping financial professionals with ethical conduct and relevant knowledge and skills. The person will also work closely with other team members to administer the IBF exams.

For more information, please visit our website: www.ibf.org.sg.

Responsibilities:

• Oversees and manages the development, and implementation of financial sector regulatory and industry exams
• Engages and works with a diverse pool of specialist study guide writers and exam content specialists to develop, review and maintain quality study guides and exam questions.
• Conducts review of study guide and exam questions to ensure quality, relevancy and currency
• Conducts investigations and surveillance to ensure integrity of exams.
• Manages the exam systems, including the publishing and maintenance of exam content through the exam delivery platform.
• Supports the exams administration including handling candidates’ enquiries, to deliver a high-quality candidate experience.
• Reviews policies, frameworks and processes for exams development and administration to enhance efficiency and effectiveness.
• Analyses exam related data to provide insights that support exam quality, governance, operational planning and continuous improvements.

Requirements:

• Background in banking, economics, or finance with work experience in the financial or learning and development industry. Knowledge of treasury or capital market products, and/or rules and regulatory requirements relevant to the Singapore capital markets would be an advantage.
• At least 3 years of experience in exam development and/or instructional design.
• Self-driven, resourceful and results oriented, with strong problem-solving capabilities.
• Strong analytical skills, with the ability to analyse exam related data to support assessment quality, operational effectiveness, strategic decision-making and management reporting.
• Good research, writing, presentation and stakeholder management skills.
• Strong communication (written and verbal) and interpersonal skills including engagement with senior industry leaders.