Manager/ Senior Manager, Change Management (CIOO)

SkillsFuture Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency in Singapore is seeking a Change Management Specialist to oversee the implementation of organizational changes. The ideal candidate will have 3 to 5 years of relevant experience, exceptional communication skills, and a strong track record in stakeholder engagement. This role involves leading technology-related changes and developing strategic plans to ensure effective transitions. Competitive salary and benefits offered.

Qualifications

• 3 to 5 years of experience in change management or a related field.
• Demonstrated ability to develop and implement change management strategies.
• Exceptional communication skills for diverse audiences.

Responsibilities

• Oversee and facilitate the process of change within the organization.
• Lead and facilitate the transition of technology-related changes.
• Develop change management strategies and plans.

Skills

Change Management

Stakeholder Engagement

Analytical Thinking

Communication Skills

Problem Solving

Job description

What the role is:

The role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a proactive, results-oriented individual who is passionate about driving change and contributing to the continuous improvement of our organization. If you are a strategic thinker committed to excellence in public service, we welcome you to apply for this role.

What you will be working on:

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.Change Planning and Implementation- Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.- Competencies: Change Planning and StrategyChange Impact Analysis- Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.- Competencies: Analytical Thinking, Problem Solving, Risk ManagementStakeholder Engagement:- Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.- Competencies: Stakeholder EngagementCommunication- Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.- Competencies: Communications Skills, Message Framing & DeliveryTraining and Enablement- Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.- Plan and contribute to the development of materials and resources that support stakeholder readiness.- Competencies: Training Design, Content Development, Training and DevelopmentStakeholder Readiness and Support- Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.- Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.- Competencies: Stakeholder ManagementIntegrating Service Design in Organisational Change- Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.- Competencies: Communication, Facilitation, Systems Thinking, Service Design

What we are looking for:

- 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.- Demonstrated ability to develop and implement change management strategies and plans effectively.- Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.- Experience in supporting the design and delivery of training programs related to change initiatives.

About SkillsFuture Singapore

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.