Manager/ Section Manager - Sales Operations Data Analyst

UTAC; Singapore; On-site; SGD 80,000 - 95,000; Full time

Job summary

A technology firm in Singapore seeks a skilled Sales Operations Analyst to develop key performance metrics and improve sales processes. The candidate should have a Bachelor's degree and at least 5 years of experience in sales or business operations. This role requires advanced skills in data analysis, including CRM applications and Power BI. The successful applicant will collaborate with stakeholders to provide insightful reporting and must demonstrate strong communication and project management skills. An excellent opportunity to drive performance in a fast-paced environment.

Qualifications

• 5+ years of work experience with 3+ years in Sales or Business Operations.
• Advanced MS Office skills including Excel.
• Ability to prepare dashboards and analyze complex data.

Responsibilities

• Develop key performance metrics and dashboards for sales.
• Identify opportunities for improvement in sales processes.
• Provide critical reporting information and sales insights.

Skills

Data analysis

Problem-solving

Project management

Communication

Sales operations

Education

Bachelor's degree in Business Administration, Economics, Mathematics, Finance, Accounting

Tools

CRM applications

Power BI

MS Office

Job description

Responsibilities

• Develop key performance metrics and dashboards that help the sales organization focus on performance drivers related to Revenue and Forecast
• Proactively identify opportunities for improvement of sales process and procedures
• Provide key stakeholders with critical reporting information and sales insights: Proactively diagnose the analytical requirements for the sales organization; design and deliver reports such as LRF revenue approved capex revenue tracking, etc
• Provide analytical and operational support to continuously improve our forecasting management and methodologies
• Provides training on Forecasting system and process
• Ensures compliance of forecast process / systems to Corporate governance

Requirements

• Bachelor's degree (Business Administration, Economics, Mathematics, Finance, Accounting or equivalent
• At least 5 years of work experience with at least 3 years of relevant experience in Sales Operations or Business Operations
• Experience using CRM applications.
• Advanced MS Office skills
• Working experience to: maintain data analytics platforms and troubleshoot on BI Models, prepare dashboards and Power BI Visual, transform data into meaningful insights, conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Excellent business judgment, problem solving, and project management skills
• Possess outstanding organizational and interpersonal skills in managing workload and internal customers. Ability to handle multiple tasks simultaneously and prioritize accordingly
• Team player with strong sense of responsibility
• Demonstrated ability to work calmly and maintain good judgment in fast-paced environment
• Excellent written and verbal communication skills.