Manager, SDL Compliance and Investigation (LIMD) (1-Year temporary contract)

SkillsFuture Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

SkillsFuture Singapore is looking for a dedicated professional in the Levy and Incentives Management Division. The role involves engaging employers to ensure compliance with Skills Development Levy payments and assisting in grant management. Successful candidates will need to demonstrate meticulous attention to detail and experience working with diverse customer groups.

Qualifications

• Up to 3 years of relevant work experience.
• Ability to commit to a 1-year contract.
• Experience handling diverse customer groups preferred.

Responsibilities

• Engage employers with outstanding SDL payments.
• Request and review employer submissions.
• Review employer appeals and recommend actions.

Skills

Meticulous

Detail-oriented

Customer engagement

Excel

Job description

What the role is:

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (RFEG), contributing to building an effective, responsive, and inclusive CET eco-system through grant management, Skills Development Levy (SDL) Collection, and enforcement against fraud and abuse. LIMD ensures effective SDL collection and grant management to support a high-quality CET ecosystem. Under the SDL Act, all employers must pay a monthly SDL for employees providing services in Singapore. Collected SDL funds are channeled to the Skills Development Fund (SDF) to support workforce upgrading and training grants for employers.

What you will be working on:

(A) Employer engagement
• Respond to employer inquiries
• Engage employers with outstanding SDL payments
• Track engagement statuses for reporting

(B) Verification of employer information
• Request and review employer submissions
• Clarify and make observations on submitted information
• Make recommendations for management decisions
• Support compliance audits

(C) Appeals management
• Review employer appeals and recommend actions

(D) Other duties as assigned by Team Lead

What we are looking for:

• Up to 3 years of relevant work experience
• Ability to commit to a 1-year contract
• Meticulous, detail-oriented, and mature
• Experience handling diverse customer groups (preferred)
• Good knowledge of Excel (preferred)

Note: Only shortlisted candidates will be notified. Candidates are encouraged to create a Careers & Skills Passport (CSP) profile and include it in their resume. Visit www.myskillsfuture.gov.sg for details.

About SkillsFuture Singapore

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education, driving the national SkillsFuture movement, promoting lifelong learning, and ensuring access to high-quality training. SSG enhances adult training infrastructure, quality assurance, and industry-relevant education, supporting the evolving skills needs of Singapore's economy.