Manager, Sales Operations - APAC

Netflix Pte. Ltd.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

Netflix Pte. Ltd. is seeking a seasoned professional to lead and execute advertising strategies in Singapore. The role involves planning and execution to grow the China export advertising business, working closely with Country Sales Leaders, and leveraging analytics for actionable business insights.

Qualified candidates must have over 10 years of experience in the advertising field, fluency in Mandarin and English, and strong analytical skills. The company embraces diversity and seeks to provide an inclusive work environment.

Qualifications

• 10+ years of experience in advertising or related fields.
• Proven experience in digital ad landscape and agency ecosystem.
• Familiarity with sales models and client interactions.
• Hands-on analytical expertise for actionable insights.
• Ability to manage projects independently.

Responsibilities

• Act as thought partner to Country Sales Leader.
• Drive change management on new processes.
• Partner with Sales and Marketing for revenue projects.
• Provide insights into sales performance and forecasts.
• Lead discussions on business performance.

Skills

Digital advertising knowledge

Sales Operations Experience

Analytical ability

Spreadsheet skills

Project management

Fluency in Mandarin and English

Job description

Responsibilities

• Planning & Strategy

  Act as a thought partner to Country Sales Leader and Sales Managers and help them identify and refine business priorities.

  Lead the planning and execution efforts to support and grow the China export advertising business, partnering with the Sales Leader to identify opportunities, navigate unique commercial dynamics of Chinese outbound advertisers, and build scalable go-to-market approaches.

  Support key planning processes such as customer segmentation, annual budgeting, forecasting, portfolio management, territory management, and sales plan design.

  Facilitate, guide, enable the rollout of new sales programs and processes with sales teams aimed at driving better sales outcomes and efficiency.

• Stakeholder Management

  Act as a thought partner to Country Sales Leaders and cross‑functional partners.

  Drive change management on new processes and initiatives by understanding end‑user needs, handling objections, troubleshooting, and driving improvements.

  Collaborate with the sales team and cross‑functional teams to understand their strategy and help develop plans for execution.

• Revenue Acceleration Initiatives

  Partner with Sales, Account Management, and cross‑functional partners to deliver projects that will drive revenue in the market and across APAC.

  Proactively surface new business opportunities and insights that unlock revenue opportunities.

  Maintain end‑to‑end ownership of critical country and regional projects.

  Build business cases for initiatives such as launching new buying mechanisms, partnerships, and process changes.

• Analytics and Insights

  Provide actionable insights based on quantitative and qualitative analysis of sales performance and follow through for execution with sales and cross‑functional teams.

  Define, build & maintain the sales inputs, forecasts, and sales pipeline for the APAC advertising business.

  Lead discussions on business performance & state of the business with expertise and full ownership.

  Conduct country and regional pipeline and business reviews on a regular basis.

Qualifications

• 10+ years of experience in advertising/advertising‑related fields and experience working in Sales Operations.
• Proven understanding of the digital advertising landscape and knowledge of the agency and advertiser ecosystem.
• Familiarity with agency and client‑direct sales models and different methods of buying.
• Demonstrated experience supporting or growing a China Export advertising business, including familiarity with Chinese outbound advertisers (e.g. e-commerce, auto, fintech, or travel brands expanding internationally), their agency ecosystems, and the unique commercial dynamics of selling to China‑based clients from a regional hub.
• Proven ability to collaborate with Country Sales Leaders, Sales Managers, Account Management Team Leaders and with Cross‑Functional Partners.
• Hands‑on analytical ability including the ability to independently retrieve, analyze, visualize data to deliver actionable insights to sales management.
• Advanced spreadsheet skills are mandatory and working knowledge of SQL is preferred.
• Self‑starter with the ability to independently manage and lead projects to drive ads revenue and also drive projects in the APAC region as needed.
• Ability to understand both detailed aspects and the "bigger picture" of Sales Operations.
• Bias for action with the ability to drive and influence decision‑making even if you don’t own reporting lines.
• Strong collaborator who embraces differing perspectives and experiences to make better decisions.
• Demonstrated track record of creativity, innovation, and implementing improved approaches.
• Proven ability to prioritize and lead multiple projects efficiently.
• Professional fluency in both Mandarin Chinese and English is required.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.