Manager (Sales & Customer Success)

AETOS Holdings Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Aetos Holdings is seeking a dynamic Manager (Sales & Customer Success) to lead business development efforts and manage client relationships. The successful candidate will drive the Group's growth by enhancing strategic partnerships and handling high-value contracts. Applicants should have at least 5 years of managerial experience and a relevant degree, with strong communication and negotiation skills.

Qualifications

• Minimum 5 years of experience in a managerial role.
• Exceptional communication and interpersonal skills.
• Strong stakeholder management and proposal development experience.

Responsibilities

• Drive and grow the Group’s business by identifying and pursuing new opportunities.
• Act as a key liaison for major accounts and projects.
• Apply customer success strategies to maximise retention.

Skills

Sales

Client Engagement

Business Development

Negotiation

Analytical Skills

Education

Advanced Diploma or Degree in Business, Marketing, Engineering

Job description

About the Role

We are seeking a dynamic and results-driven individual with a strong passion for sales, business development, and client engagement to join our growing team as Aetos Holdings. As a Manager (Sales & Customer Success), you will lead efforts in expanding strategic partnerships, managing high-value contracts, and contributing to the long-term commercial success of the Group.

Key Responsibilities

• Drive and grow the Group’s business by identifying and pursuing new opportunities, strengthening existing client relationships, and expanding our customer base.

• Act as a key liaison for major accounts and projects, maintaining long-term, trust-based relationships with stakeholders, clients, and partners.

• Apply customer success strategies to maximise retention, deliver value-driven outcomes, and increase upsell opportunities.

• Lead the preparation of high-quality business proposals, tender submissions, and strategic presentation decks.

• Deliver persuasive and professional presentations to internal and external stakeholders.

• Use sharp analytical and problem-solving skills to inform decision-making, manage risks, and improve processes.

• Demonstrate strong negotiation and commercial judgment in handling high-value, multi-million-dollar contracts and complex deal cycles.

Requirements

• Advanced Diploma or Degree in Business, Marketing, Engineering, or a related discipline.

• At least 5 years of experience in a managerial role, ideally within business development or client strategy.

• Background in the security industry is an advantage.

• Exceptional communication and interpersonal skills, with the ability to influence at all levels.

• Strong stakeholder management and proposal development experience.

• Detail-oriented with sound commercial acumen and strategic thinking.