Manager, Sales

TVS SCS Singapore Pte Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in logistics seeks a motivated Sales Development Manager to enhance customer acquisition and retention through strategic partnerships. The ideal candidate will have significant experience in the logistics industry and strong skills in business development and negotiation. Responsibilities include developing sales strategies, managing customer relations, and ensuring effective communication across departments.

Qualifications

• 5 to 8 years in sales positions in the logistics or freight forwarding industry.
• Proven experience in business development and strategic account management.
• Strong market knowledge in freight forwarding and supply chain solutions.

Responsibilities

• Develop and implement sales development strategy to meet assigned sales targets.
• Identify and win new customer opportunities by developing a strong pipeline.
• Write up SOP for each secured customer and ensure processes are understood.

Skills

Negotiation

Business Writing

Organizational Skills

Education

Bachelor's Degree in Marketing, Sales, or equivalent

Job description

Responsibilities

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets

• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc

• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well

• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels

• Drive strategies to establish value-creating partnerships with customers

• Transform discussions of potential opportunities into actionable future plans with customers

• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors

• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand

• Oversee coordination with relevant departments on meeting customers’ requirements

• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes

• Facilitate in resolving service issues with the customer as appropriate and requested

• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management

• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration

• Perform any other job-related duties as assigned by the reporting manager and country / global management

Requirements

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred

• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred

• Proven experience in business development and strategic account Management

• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals

• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business

• Must have experience in working within a multi-national / cultural environment

• Strong organizational, business writing and negotiation skills

• Proven ability to multi-task and drive profitable revenue from multiple accounts

• Strong leadership qualities and motivation skills

• Ability to communicate and interact effectively across various levels with internal stakeholders