Manager, Reliability Matters(7945)

Alexandra Hospital; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance risk management and data protection initiatives. In this pivotal role, you will support internal controls by identifying gaps and implementing effective strategies. You'll collaborate with various departments to build data analytics capabilities, ensuring compliance with data privacy regulations while shaping the institution's risk culture. This position offers a unique opportunity to contribute to sustainable healthcare practices and make a significant impact in a dynamic environment. If you're a self-motivated individual with strong analytical skills and a passion for compliance, this role could be your next career move.

Qualifications

• 6+ years of experience in internal controls, compliance, or audit in healthcare.
• Degree in Accountancy or equivalent with professional certifications preferred.

Responsibilities

• Support internal control culture and risk management across the institution.
• Assist in data protection compliance and manage data breach incidents.

Skills

Internal Controls

Compliance

Data Protection

Data Analytics

Project Management

Interpersonal Skills

Analytical Skills

Education

Degree in Accountancy

ACCA or equivalent

Certified Internal Auditor (CIA)

Chartered Accountant (CA)

Tools

Tableau

Power BI

IDEA

SAP Financial Software

Job description

The incumbent plays a pivotal role in supporting and enhancing risk management, governance, and data protection initiatives. Reporting to the Head of Reliability Matters, you will support internal control efforts by identifying gaps and providing practical recommendations, implementing control-self assessments, and leveraging data analytics for enhanced control efficiency and compliance.

Additionally, this role supports the Data Protection Officer to ensure strict compliance with data privacy regulations and managing data breach incidents effectively. This role offers the opportunity to shape the institution's risk culture and contribute to its commitment to sustainable and reliable healthcare.

Roles and responsibilities:

Internal Controls & Compliance

• Support and execute strategies to promote a positive internal control culture across the institution, emphasizing the importance of risk management and governance, through control-self assessments and validation checks, process reviews, and various stakeholders' engagement initiatives.
• Develop a deep understanding of the institution's operational functions and process workflows through continuous risk assessments and internal control testing. This includes identifying control gaps, recommending opportunities for process improvements, and ensuring alignment with industry best practices.
• Collaborate with departments to build data analytics capabilities to support review and enhance the efficiency and effectiveness of control measures.
• Perform follow-up on observations, monitor control implementation plans, and provide regular updates to Senior Management.
• Participate in special reviews and projects when required.

Data Governance & Protection

• Assist the Data Protection Officer in overseeing data protection responsibilities within the institution, ensuring strict compliance with PDPA and other relevant privacy policies and regulations.
• Assist in data protection impact assessments to ensure that data protection requirements are integrated into relevant processes and systems.
• Conduct regular walkabouts to identify gaps and provide recommendations to mitigate data protection risks.
• Assist in coordinating the Data Protection Control Self-Assessments and perform validation checks to ensure controls are consistently implemented across the institution.
• Provide support in managing data breach incidents, including investigation, reporting, and mitigation efforts, to minimize the impact on data subjects and the institution.
• Provide guidance, briefing, and sharing sessions on data protection best practices and ensure awareness of data protection obligations among staff.
• Keep up to date on evolving data privacy regulations and industry standards, implementing necessary policy updates and process enhancements to maintain compliance.

Qualification Required and Area of Discipline:

• Degree from an established university in Accountancy, ACCA, or equivalent with professional certification such as Certified Internal Auditor (CIA) or Chartered Accountant (CA) is preferred.

Required Competencies and Capabilities (Skills, Experiences, and Professional Licences):

• At least 6 years of proven working experience in internal controls, compliance, or audit, preferably in a hospital and healthcare setting.
• Experience in data protection work will be an added advantage.
• A strong team player with good networking and project management skills.
• Possess a strong analytical mind, be resourceful, and able to work independently.
• Self-motivated individual with good interpersonal and communication skills.
• Proficiency in Tableau/Power BI/IDEA and other similar data analytical tools will be an advantage.
• Knowledge of internal auditing techniques & standards, and SAP financial software preferred.