Manager, Provider Network Management

The Great Eastern Life Assurance Company Limited; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading company in the insurance sector is seeking a Provider Network Manager to enhance relationships with healthcare providers and ensure efficient contracting processes. The role involves overseeing provider performance, collaborating with internal teams, and supporting strategic initiatives. Candidates should possess a bachelor's degree and have 5-7 years of relevant experience in healthcare operations.

Qualifications

• 5–7 years of experience in provider network management or healthcare operations.
• Proficient in data analytics and healthcare systems.
• Knowledge of regulatory requirements in the healthcare industry.

Responsibilities

• Lead and manage relationships with healthcare providers.
• Oversee provider contracting, credentialing, and performance reviews.
• Monitor KPIs such as provider turnaround time and patient feedback.

Skills

Negotiation

Communication

Stakeholder Management

Data Analytics

Education

Bachelor's degree in healthcare, business administration, or related field

Job description

To manage and strengthen relationships with healthcare providers, ensure efficient contracting and credentialing processes, and support strategic initiatives that enhance provider performance and service deliver.

· Lead and manage relationships with healthcare providers, ensuring alignment with company service and cost strategies.

· Oversee provider contracting, credentialing, performance reviews, and fee negotiations.

· Ensure accuracy and completeness of the provider database and network directory.

· Collaborate with internal teams (claims, customer service, operations) to resolve provider-related issues.

· Monitor KPIs such as provider turnaround time, patient feedback, and cost containment targets.

· Support implementation of provider-related projects including onboarding new networks and digital platform integration.

· Bachelor's degree in healthcare, business administration, or related field.

· 5–7 years of experience in provider network management or healthcare operations.

· Strong negotiation, communication, and stakeholder management skills.

· Proficient in data analytics and healthcare systems.

· Knowledge of regulatory requirements in the healthcare industry.