Manager - Private Bank, Client Service Officer

Hong Leong Bank; Singapore; On-site; SGD 42,000 - 52,000; Full time

Job summary

HL Bank Singapore is seeking a capable administrative professional to support the team with document handling, account opening processes, and prompt PB-related transactions.

You will liaise with relationship managers, product specialists, and back-office colleagues to ensure accuracy, speed, and regulatory compliance in a technology-driven environment.

Join HL Bank Singapore to contribute to a premier regional financial services group and develop your career within a dynamic, client-focused bank.

Responsibilities

• Ensuring account opening forms are in order and following up on related PB documents.
• Managing orders and execution of transactions (equities, FX, bonds, investments) promptly.
• Liaising with departments and clients to ensure timely completion of work.
• Ensuring compliance with legal and regulatory guidelines; coordinating with back office to minimize errors.

Job description

Define your future at HL Bank Singapore Functional (job responsibilities)

• 1) Support the team by providing administration duties such as:
  • o Ensuring account opening forms are in order, initiate and/or follow up on account opening documents and/or any other documents relating to PB transactions as well as interface with clients to ensure completeness of documentation;
  • o Ensuring efficient & prompt management of orders, execution of transactions (eg equity, FX, bonds, investment products)
  • o To be proactive in liaising and following up with the various departments to ensure the work is done promptly
• 2) Provide necessary information to:
  • o RMs and Product Specialists to ensure transactions for clients are carried out properly;
  • o RMs so that they have sufficient information to manage relationships effectively.
• 3) Ensure that all legal & compliance guidelines are adhered to, working with back office to minimize operational errors. Work with manager to ensure the team complies with Bank and regulatory requirements.
• 4) To carry out any other duties as directed by Company Management.

About HL Bank Singapore

HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. As a Full Bank in Singapore, we serve as a vital hub for the Group’s regional ambitions. A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through HLB Private Bank and HLB Priority. By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world-class wealth architecture and bespoke solutions for our clients. Beyond our wealth focus, we deliver excellence through four core business pillars: Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets. This "Integrated Approach" allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike. At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development. We seek digitally inclined, customer-centric performers who thrive in a technology-focused environment, where we empower our teams with AI-enhanced tools and next-generation platforms to lead the industry. As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape. Join us to be part of a proven value-creation story and shape the future of your own story at HL Bank Singapore. Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.