Manager, Operations

KEPPEL RETAIL & CONSUMER SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading retail solutions company in Singapore is seeking an Operations Manager to oversee the operations of i12 Katong. This role involves managing the day-to-day operations, coordinating safety procedures, and ensuring compliance with regulations. The ideal candidate should have a degree in Mechanical or Electrical Engineering and at least 3 years of relevant retail experience. Strong interpersonal and communication skills are essential.

Qualifications

• Minimum 3 years of relevant experience in retail.
• Strong verbal and written communication skills.
• Candidates with Fire Safety Manager or/and Environmental Control Officer certification is a plus.

Responsibilities

• Assist and support Operations Manager in overseeing Operations.
• Manage day-to-day operations and maintenance of M&E systems.
• Coordinate emergency procedures for the mall.
• Conduct regular inspections to ensure fire safety compliance.

Skills

Interpersonal skills

Communication skills

Initiative

Positive working attitude

Education

Degree/Diploma in Mechanical/Electrical Engineering

Job description

Responsibilities

• Assist and support Operations Manager to oversee the Operations of i12 Katong
• Facilitate HQ in respect of corporate compliances
• Manage the day-to-day operations and maintenance of M&E systems, equipment and appliances
• Manage the day-to-day operations and maintenance of all front-end / back-end facilities
• Liaise with consultants and contractors on M&E Repairs and maintenance
• Lead and direct a team of technical personnel to carry out the daily maintenance duties and maintain the technical workshop, with safety concern in mind
• Manage all third-party contract services and ensure that the services delivered meet with all internal and industry standards
• Observe and inform the management of any irregularities or poor performance of contractors
• Support and coordinate tenancy fitting-out works and asset enhancement initiative when required
• Assist the management in the planning and execution of energy saving program
• Coordinate and supervise maintenance activities
• Manage and coordinate the handover and fitting out of new tenanted units
• Ensure the building is in compliance to statutory and safety requirements
• Maintain proper inventory and maintenance record on M&E and building assets, equipment and systems
• Provide technical assistance to tenants subject to the terms and conditions of Tenancy Agreement
• Coordinate emergency procedures for the mall
• Conduct regular inspection to ensure tenants meet with all the fire safety regulation
• Coordinate safety training and program for CMO and tenants
• Staff with FSM Cert may be required to assume the duty of FSM of the malll
• Act as the Duty Manager as and when assigned under the roster. Any other duties and responsibilities as may be reasonably requested by immediate supervisor/the head of department from time to time

Job Requirements

• Degree / Diploma in Mechanical / Electrical Engineering or relevant discipline
• Minimum 3 years of relevant experience in retail
• Good interpersonal and communication skills to achieve excellent relationships with Team Members, tenants and service providers
• Possess initiative and a positive working attitude
• Willing to work beyond standard operating hours when required
• Strong verbal and written communication skills
• Candidates with Fire Safety Manager or/and Environmental Control Officer is a plus but not mandatory