Manager, Medical Informatics Office (Contract)

Singapore Health Services Pte Ltd (SingHealth HQ); Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

Join Singapore Health Services Pte Ltd as a Lead for Training Initiatives, where you will manage the implementation of the Next Generation Electronic Medical Records system. You will ensure effective training programs across institutions, liaising with clinical and IT teams, to support patient care and operational excellence.

Qualifications

• 8 years of relevant experience in clinical information systems and IT project management.
• At least 4 years of managerial/supervisory experience.
• Strong understanding of clinical workflows.

Responsibilities

• Design, develop, and manage training programs for end-users.
• Act as liaison among clinical, IT, and operational teams.
• Monitor and evaluate training program effectiveness.

Skills

Stakeholder management

Interpersonal communication

Project coordination

Education

Bachelor's degree in any discipline

Tools

Epic Electronic Medical Record

Job description

Join our Medical Informatics Office team where you will play a crucial role in leading a team and supporting the implementation of the Next Generation Electronic Medical Records (NGEMR) system. You will work closely with clinical and IT stakeholders, and ensure our users are equipped to adopt and optimise the new system to support safe patient care, cutting-edge research and world-class education. Your responsibilities will include:

• Support the application leads by coordinating the assignment of the analysts

• Act as a key liaison between clinical, IT and operational teams to define the project scope, training objectives and measurable deliverables

• Design, develop and manage a comprehensive training programme that ensures end-user readiness across all institutions and departments

• Lead planning, scheduling and delivery of training initiatives in alignment with project timelines and organizational priorities

• Monitor and evaluate the effectiveness of training programmes and make continuous improvements

• Ensure that training strategy supports the overall vision and mission of the organisation, focusing on improved patient outcomes, enhanced user experience and operational excellence

Requirements:

• Bachelor’s degree in any discipline

• 8 years of relevant experience in clinical information systems, IT project management and preferably in a healthcare environment, including at least 4 years of managerial / supervisory experience

• Strong understanding of clinical workflows and project coordination

• Certification in Epic Electronic Medical Record system application is an advantage

• Self-motivated and able to work independently

• Good stakeholder management skills

• Good interpersonal, verbal and written communication skills