Manager, Medical Informatics Office

Tengah General and Community Hospital; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tengah General and Community Hospital seeks an IT Operations professional for NGEMR workflow planning. The role involves liaising with stakeholders, managing change requests, and ensuring operational excellence within a groundbreaking healthcare facility. Candidates should possess a relevant degree, extensive experience in IT, particularly in project management, and exceptional communication skills.

Qualifications

• At least 5 years of relevant experience in IT Operations.
• Experience in IT project management is preferred.
• Experience in clinical systems implementation is advantageous.

Responsibilities

• Liaise with planning leads to gather NGEMR requirements.
• Coordinate between end users and GMIO/Synapxe team.
• Consolidate EMR change requests for presentation at weekly cluster meeting.

Skills

IT Operations

Project Management

Communication

Analytical Skills

Teamwork

Education

Bachelor's degree in healthcare, computer science, business or related field

Post-graduate training in a relevant topic/specialty

Tools

Microsoft Office Suite

Job description

Overview

Nestled in the heart of Tengah Forest Town, the new Tengah General and Community Hospitals will be an exciting and innovative health campus providing a comprehensive range of clinical specialties and healthcare services including emergency, inpatient, rehabilitative and outpatient specialist care.

As part of National University Health System (NUHS) cluster, this state-of-the-art facility is slated to be ready by early 2030s.

Intricately connected with the surrounding community, Tengah Health Campus offers you the opportunity to create a healthcare facility of the future, tightly integrated with the residents and nature. As a people-focused organisation, we believe in respect and recognition. By harnessing the passion and strength of our team and putting them at the core of our culture, we create a nurturing environment to excel and deliver fulfilling care.

Be part of our groundbreaking team to bring our vision to life – a hospital in a forest, and a healing oasis within the hospital.Join #TeamTengah #TengahHealthCampus

Key Responsibilities

NGEMR workflow planning

• Liaise with planning leads to gather NGEMR requirements

• Coordinate between end users and GMIO/Synapxe team

• Spearhead NGEMR facility structure planning - work closely with hospital operations planning team to design NGEMR workflows

• Facilitate workshops and coordinate meetings with stakeholders to understand requriements and develop appropriate NGEMR workflows

• Coordinate meetings, book vanues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.

Content knowledge of NGEMR applications (optional)

• NGEMR knowledge is preferred but not necessary

• Able to facilitate discussions and direct queries to relevant stakeholders

• Undergo NUHS Ops Builder program (or equivalent) to attain the necessary skills (optional)

EMR change requests at BAU

• Consolidate EMR change requests for presentation at weekly cluster meeting

• Liaison between CMIO and end users for clarifications and approvals

MI Office operations

• Ensures that MI office responsibilities at hospital level are met

• Support CMIO to handle MI-related domains

Requirements

Educational Qualifications

• Bachelor's degree in preferably healthcare, computer science, business or related field

• Post-graduate training in a relevant topic/specialty will be an advantage

Experience

• At least 5 years of relevant experience in IT Operations and 3 years' experience in managing a team

• Experience in IT project management is preferred.

• Experience in clinical systems implementation is advantageous.

Skills and Competencies

• Proficient in Microsoft Office Suite

• Proficient in English and at least 1 other local language

• Relevant application training at Certification / Proficiency level

Essential Personality Traits

• A team player with positive attitude and open to learn new skill sets (domains or tools)

• Strong verbal and written communication skills

• Strong analytical skills with the ability to collect, organize, analyze and disseminate signifiant amounts of information with attention to detail and accuracy

• Passion for continuous learning and a self-directed learner

• Agile and adaptable to volatile, uncertain, complex and ambigous environments.

• Able to multi-task.