Manager, Marketing Communications

Job Responsibilities

• Develop and implement marketing strategy to promote TVS SCS capabilities and complement sales and business development outreach

• Promote differentiators developed jointly with internal stakeholders such as IV specialisations and solutions etc

• Build brand value with customers and prospect in line with marketing strategy

• Drive public relations campaigns, incident mitigation and customer communications

• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant sales, business development and sales support teams

• Work with GFS management team to ensure internal alignment on branding and design by all entities

• Support all event planning and budgeting processes relating to exhibitions, trade fairs, road shows, campaigns, CSR activities, internal and external business events

• Responsible for the GFS social media platforms for external outreach as well as internal communications

• Responsible for major company annoucement on GFS level and quarterly newsletter publication

• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to

• Coach and guide internal stakeholders to ensure succession planning and development

• Observe and abide by the TSS-QIMM-01.6 Roles, Responsibilities and Authorities outline in the QIM Manual

Job Requirements

• Degree in Marketing, Logistics, Supply Chain Management or equivalent

• 8 - 10 years' relevant experience in Marketing and Corporate Communications

• Experience in Freight Forwarding or Contract Logistics Industry is preferable

• 5 years experience managing a diverse team

• Good knowledge of market positioning

• Strong knowledge in Developing Video, Graphic Design Tools and Interactive Mediums will be advantageous

• Good knowledge in Online and Offline Marketing Platforms

• Strong Customer Management

• Strong Presentation

• Good knowledge of Customer Management Systems including Salesforce and other engagement platforms

• Strong Creative Thinking and Innovation

• Strong Communications

• Strong Teamwork and Stakeholders management