Manager (Logistic & Warehouse)

Key Accountabilities

• Oversees the efficient movement, distribution, and storage of goods, ensuring timely and cost-effective delivery to customers.

• Manage inventory, transportation, and warehousing operations, and may also be involved in negotiating contracts and resolving logistics-related issues.

• Supervise subordinates on daily operations.

• Establish and maintain performance by systematically orienting, training, and developing subordinates; manage staff by counseling and disciplining; planning, monitoring, and appraising job results.

• Complete operational requirements by scheduling and assigning employees; improving workflow and following up on work results to provide excellent support and service to our customers, maximize resources, and minimize wastage for the Company.

• Source, evaluate, negotiate, engage, and assess the performance of transport companies and forwarding agents; ensure the compliance of their performance with our pre-determined customer service standards.

• Attend to dealer/customers’ complaints such as delivery, damaged units, short supply, and returned units; make effective decisions pertaining to the claims and exchange of goods by the customer in line with respective policy and practices.

• Address customer inquiries and complaints related to deliveries and logistics.

• Any ad hoc duties as assigned by the reporting officer.

Requirement

• Bachelor’s degree in supply chain management, logistics, business administration, engineering, or related discipline, or equivalent experience.

• Minimum 3 years’ experience in supply chain at management level and inventory management, sales forecasting, and logistics.

• Good negotiation and problem-solving skills.

• Excellent communication skills, both verbal and written, are necessary for interacting with clients, contractors, and other stakeholders.

• The ability to analyze complex issues, identify root causes, and develop effective solutions is crucial.