Manager, Line Operations

Talent Titans Pte Ltd; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Talent Titans Pte Ltd in Singapore seeks an experienced operations leader to head Asia Line Operations. You will guide a team of managers, ensure vessel operations meet service standards, and drive schedule reliability, cost control and safety across the Asia network.

The role reports to the VP of Operations and requires deep knowledge of liner shipping, strong analytics, and cross-functional collaboration with fleet, network, procurement and finance teams.

Qualifications

• Bachelor's degree or higher in a related field.
• At least 10 years in liner shipping, vessel operations, or regional operations.
• Experience leading teams in fast-paced, multi-service environments.
• Strong scheduling, port operations, bunkering, and cost control knowledge.
• Experience across Asia trade lanes, ports, agents and terminals preferred.
• Strong analytical skills with KPI tracking and operational reporting.
• Fluent English with solid stakeholder management.

Responsibilities

• Lead the Asia Line Operations team and review its performance.
• Ensure vessel operations meet service standards and schedules.
• Protect schedule reliability by monitoring performance and recovery plans.
• Oversee port calls, bunkering, terminal coordination and agent follow-ups.
• Control operating costs across Asia services and seek savings.
• Track KPI, bunker usage, cost performance, and service recovery.
• Collaborate with fleet, network, finance and regional agencies on decisions.
• Provide input to vessel deployment and service studies.
• Drive continuous improvement, governance, dashboards and digital workflows.
• Uphold safety, regulatory and environmental requirements.
• Act as escalation point for disruptions, port congestion and changes.
• Coach the team and support crisis management and strategic projects.

Skills

Leadership

Team Management

Stakeholder Management

Analytical Thinking

English Proficiency

Education

Bachelor's degree in Maritime Studies / Nautical Science / Marine Engineering / Logistics / Operations Management

Tools

Power BI

QlikView

Job description

Our client, a container shipping line, is looking for an experienced operations leader to head its Line Operations function for Asia, based in Singapore. Reporting to the Vice President, Operations, you will lead a team of operations managers and keep vessel operations across the Asia network reliable, cost efficient and aligned with commercial goals. You will be responsible for schedule reliability, service quality, operating cost control, and bunker and vessel performance, working closely with many teams and partners.

What you will do

• Lead and guide the Asia Line Operations team and review its performance.
• Make sure vessel operations meet agreed service standards, proforma schedules, Vessel Sharing Agreement requirements and company procedures.
• Protect schedule reliability by monitoring vessel performance, spotting possible delays, and agreeing recovery plans with internal and external parties.
• Oversee port calls, berthing, bunkering, terminal coordination and follow-up with local agents, so vessels turn around on time.
• Control operating costs across Asia services, including vessel expenses, bunker consumption and port costs, and work with regional teams, agents and terminals to find savings.
• Track and report key measures such as schedule reliability, bunker consumption, cost performance and service recovery.
• Work with fleet operations, stowage, network, trade, capacity, logistics, procurement, finance and regional agencies so operational decisions support service and cost goals.
• Give operational input to vessel deployment and service studies, such as vessel suitability, port rotations, terminal limits and bunker needs.
• Lead continuous improvement, stronger governance, better performance dashboards and digital workflows.
• Uphold safety, regulatory and environmental requirements, including dangerous goods, special cargo and incident escalation.
• Act as the escalation point for disruptions, port congestion, schedule changes and partner coordination issues.li>
• Coach the team, build succession depth and support crisis management and strategic projects as directed.

Working with others

• Build strong relationships with internal teams, agents, terminals, vessel masters, owners and partners.
• Represent Asia Line Operations in cross-functional reviews, planning meetings and escalation forums.
• Communicate clearly and early about schedule risks, recovery plans, cost impacts and port constraints.

Requirements

• Bachelor's degree in Maritime Studies, Nautical Science, Marine Engineering, Logistics, Operations Management, Business Management or a related field.
• At least 10 years of relevant experience in liner shipping, vessel operations, marine operations or regional operations with container liner companies.
• Experience managing teams in a fast-paced, multi-service operational environment.
• Strong understanding of vessel scheduling, port operations, bunker planning, service recovery, VSA coordination, cost control and performance management.
• Experience across Asia trade lanes, ports, agents and terminals is preferred.
• Strong analytical skills, including KPI tracking, cost analysis and operational reporting.
• Good written and spoken English, with strong stakeholder management skills.
• Advanced Microsoft Office skills; Power BI, QlikView or similar dashboard tools are preferred.
• Willingness to respond to operational matters across time zones when needed.
• Sea-going experience is an advantage but not essential.

Key strengths

Operational leadership, schedule reliability and service recovery, cost discipline, cross-team collaboration, problem solving under time pressure, process improvement, a safety and compliance mindset, and strong accountability.