Manager (IT Compliance)

National Heritage Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

National Heritage Board in Singapore seeks an IT Governance and GRC specialist to design and automate GRC processes across enterprise platforms using ServiceNow. You will define roadmaps, identify platform enhancements, and collaborate with IT teams to implement changes, ensuring compliance and governance within a complex enterprise environment.

The role emphasizes strong analytical skills, communication, and the ability to drive automation, process improvements, and effective stakeholder

Qualifications

• Education in Information Technology, Computer Science, Computer Engineering, or a related field.
• Strong analytical and problem-solving abilities are essential.
• Excellent communication and interpersonal skills; ability to present complex concepts clearly.

Responsibilities

• Define and maintain roadmaps to improve GRC processes.
• Identify suitable enhancements to enterprise platforms.
• Ensure alignment with compliance and IT governance objectives.
• Drive engagements with IT teams to gather requirements and communicate changes to processes and automation.
• Support the ServiceNow Platform Owner in platform governance, service enhancements, and stakeholder engagement.

Skills

Analytical skills

Communication skills

Presentation skills

Process improvement

Automation

Education

Information Technology

Computer Science

Computer Engineering

Tools

ServiceNow

Job description

What the role is:

You will be part of the Policy & Compliance team, strengthening cybersecurity and IT governance across MINDEF/SAF by designing and automating Governance, Risk and Compliance (GRC) processes using enterprise platforms.

What you will be working on:

• Define and maintain roadmaps to improve GRC processes
• Identify suitable enhancements to enterprise platforms
• Ensure alignment with compliance and IT governance objectives
• Drive engagements with IT teams to gather requirements and communicate changes made to processes and automation
• Support the ServiceNow Platform Owner in platform governance, service enhancements, and stakeholder engagement

Challenge(s)

• Adopting industry GRC standards for Policy Lifecycle and Control Monitoring frameworks is a new endeavour within a large and complex ecosystem, requiring the ability to innovate and adapt whilst working within organisational constraints
• Exploring and proposing suitable automation tools and technology solutions to improve GRC processes, balancing the need for efficiency with the realities of a large-scale enterprise environment

What we are looking for:

• Education in Information Technology, Computer Science, Computer Engineering, or a related field
• Relevant work experience in IT governance, GRC, IT operations, or platform management is advantageous
• Relevant professional certifications will be advantageous
• Strong analytical and problem-solving skills
• Strong presentation, interpersonal, and communication skills
• Passion for process improvement and automation in IT operations and compliance(Applicants with no experience may apply.)Appointment will be commensurate with your experience.Only shortlisted candidates will be notified.