Manager, Investor Services

SS & C Advent; Singapore; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player in financial services is seeking a Manager for Investor Services. This role involves supervising a dedicated team, ensuring exceptional client service, and managing performance appraisals. With a focus on collaboration, the company promotes a hybrid work model that fosters work-life balance and offers comprehensive benefits. Candidates should possess strong managerial skills and a solid understanding of financial services, making this an exciting opportunity for those looking to make a significant impact in a dynamic environment.

Benefits

Flexible Personal/Vacation Time Off

Medical, Dental, Vision

Paid Holidays

Employee Assistance Program

Paid Further Education Opportunities

Bonus Scheme

Stock Allocation

Qualifications

• Bachelor Degree or equivalent work experience required.
• Managerial experience is essential for this role.
• Strong knowledge of financial services and mutual funds is necessary.

Responsibilities

• Supervise a team and manage performance appraisals.
• Act as point of contact for clients and internal service groups.
• Coordinate new client business meetings and ensure clear communication.

Skills

Managerial Experience

Knowledge of Financial Services

Organizational Skills

Relationship Building

Microsoft Office Products

Education

Bachelor Degree

Job description

Manager, Investor Services page is loaded

Manager, Investor Services

Apply locations Singapore time type Full time posted on Posted Today time left to apply End Date: May 21, 2025 (13 days left to apply) job requisition id R33407

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Manager, Investor Services

Location(s): Singapore

Get To Know The Team:

At SS&C Fund Services (Asia) Pte. Ltd., collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes’ walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

• Perform day-to-day supervision of a team including involvement in their performance appraisals and ongoing development.
• Provide periodic reports & feedback on investor relation topics, client issues and department initiatives.
• Act as point of contact for clients and other internal service groups.
• Ability to handle and resolve escalated items
• Coordinate new client business meetings, clear communication of launch or conversion requirements.
• Ability to analyze, establish and review new client launch and conversion fund data in database.
• Work with external auditors and accounting to complete confirmation and due diligence requests.
• Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
• Ensure training is coordinated and implemented for staff, identify needs and action accordingly
• Assist and lead department initiatives
• Review, understand and have ability to discuss fund PPMs/OMs and trade documents.
• Review/validate investor reporting and distribute to investors
• Review/approve and release wires and maintain wire instructions
• Review/process investor transactions in accordance with the Fund’s offering documents.
• Maintain database and dashboard to keep them accurate and current.
• Review fund manager reports per or upon request. I.e. ERISA, Blue Sky, etc.
• Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.
• Perform database and application testing as warranted.

What You Will Bring:

• Bachelor Degree or equivalent work experience
• Managerial experience is required
• Knowledge of financial services/mutual funds/ hedge funds/private equity funds required.
• Good Knowledge of Microsoft Office Products
• Proven ability to work under pressure and meet deadlines
• Strong organizational and relationship building skills
• Proven training skills and adaptable to various software/database applications

SS&C Fund Services (Asia) Pte. Ltd. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers .

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

About Us

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.