Manager in Beauty Lifestyle and F&B

AVENUE K PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Restaurant Manager to oversee both restaurant and salon operations. The role requires strong leadership, communication, and financial management skills. You'll be responsible for managing daily operations, training staff, and optimizing processes to enhance service delivery. Ideal candidates will have a Bachelor's degree in Hospitality or Retail Management and proven experience in a similar role.

Qualifications

• Proven work experience as Restaurant Manager or Hospitality Manager.
• Strong knowledge of beauty and F&B industry's legal rules.
• Working knowledge of data analysis and performance metrics.

Responsibilities

• Manage day to day restaurant & salons operations.
• Train and supervise staff on customer service best practices.
• Control operations cost and identify measures to cut wastages.

Skills

Leadership

Communication

Financial Management

Customer Service

Education

Bachelor Degree in Hospitality

Bachelor Degree in Retail Management

Job description

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics