Manager in Beauty Lifestyle and F&B

INITIA MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality management company in Singapore is looking for a skilled Restaurant Manager to oversee operations in both restaurant and salon settings. The ideal candidate will excel in leadership, communication, and financial management, ensuring a positive outlet image and optimal staff performance. This role involves managing day-to-day operations, training staff, and enhancing customer service standards, requiring a Bachelor's degree in a related field and proven experience in fast-paced environments.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.
• Experience in a fast moving company is a plus.
• Strong knowledge of beauty and F&B industry legal rules.

Responsibilities

• Manage day to day restaurant & salons operations.
• Train and coach staff on customer service best practices.
• Ensure compliance with safety and sanitation regulations.

Skills

Leadership

Communication

Financial Management

Customer service orientation

Education

Bachelor Degree in Hospitality

Bachelor Degree in Retail Management

Job description

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics