Manager, Human Resource

C. K. Tang Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the retail sector is seeking an experienced HR Manager to oversee and develop comprehensive HR strategies. This pivotal role encompasses managing change, building talent capabilities, and ensuring operational excellence in alignment with business goals. The ideal candidate will bring strong leadership skills and a strategic approach to HR, contributing significantly to organizational growth.

Qualifications

• 5 to 7 years of HR experience with minimum 3 years in a supervisory role.
• Familiarity with Singapore’s labour regulations and HR best practices.
• Experience leading through change in a dynamic environment.

Responsibilities

• Oversee all HR operations and strategies for the organization.
• Manage recruitment, employee engagement and development programs.
• Lead change management initiatives and performance management cycles.

Skills

Change facilitation

Stakeholder engagement

Interpersonal communication

Strategic thinking

Education

Degree in Human Resource Management

Degree in Business Administration

Job description

Responsibilities Overview

Oversees the full spectrum of Human Resource (HR) operations and strategy. Plays a lead role in managing organisational change, building talent capabilities, enhancing employee engagement, and ensuring regulatory and operational excellence in support of business goals. This role manages a team responsible for delivering key HR functions across the organisation.

Responsibilities:

Organisational Change & Culture

• Partner with leadership and departments to support workforce planning and business transformation initiatives.

• Provide strategic counsel and execution support for structural changes, process redesign, and transition planning.

• Lead and implement change management strategies to ensure smooth adoption and alignment with organisational direction.

• Champion internal communication during change, and actively manage employee experience through transitions.

• Oversee the end-to-end performance management cycle and support managers in driving a high-performance culture.

• Align KPIs and performance frameworks with strategic objectives.

• Facilitate performance dialogues, reviews, and improvement plans.

Talent Acquisition & Workforce Planning

• Manage the recruitment and onboarding of all staff; personally handle senior-level hiring.

• Work closely with department heads to forecast manpower needs and support succession planning.

• Ensure recruitment strategies are aligned with business growth and transformation.

• Enable and implement flexible staffing models, including cross-deployment across functions or roles, to meet dynamic business needs.

Learning & Capability Development

• Develop and implement comprehensive training roadmaps for all staff.

• Identify skills gaps and growth opportunities to build organisational capabilities.

• Support continuous learning and leadership development programmes.

• Support the upskilling and re-skilling of the ageing workforce to ensure relevance and meaningful participation.

• Promote lifelong learning as a core aspect of workforce development.

Rewards & Payroll

• Review and maintain competitive salary structures and grading benchmarks using market data.

• Oversee payroll management for Non-Management to Manager levels; ensure accuracy and timeliness.

• Budget and forecast HR-related costs; present workforce insights during P&L discussions.

• Manage insurance programmes and employee benefits schemes.

Employee Engagement & Relations

• Develop and execute employee engagement strategies and staff welfare activities to enhance morale, collaboration and retention.

• Coordinate initiatives aligned with the company’s social, environmental and philanthropic commitments.

• Manage disciplinary procedures, conflict resolution, and grievance handling with fairness and discretion.

• Review and implement HR policies that support scalability, compliance and evolving workplace needs.

• Ensure adherence to statutory employment regulations and internal standards.

• Support internal and external audits of HR operations.

• Maintain awareness of and manage applicable and available government support programmes, grants, wage support schemes, and national HR initiatives to enhance workforce sustainability.

HR Systems & Operations

• Oversee the efficient running of HR Information Systems (HRIQ) and ensure data integrity.

• Manage the overall HR services to subsidiaries.

• Ensure timely reporting, data analysis, and continuous process improvements.

Corporate Administration

• Oversee Corporate Office Administration and manage front-of-house reception.

• Ensure administrative functions run smoothly and contribute to a professional workplace environment.

Qualifications:

• Degree in Human Resource Management or Business Administration

• 5 to 7 years of HR experience, with minimum 3 years in a supervisory role

• Familiarity with Singapore’s labour regulations and HR best practices

• Experience leading through change in a dynamic environment, not necessary in retail

Key Competencies:

• Strategic thinker with strong commercial acumen

• Skilled in change facilitation and stakeholder engagement

• Strong interpersonal, influencing, and communication abilities

• Agile, hands-on, and effective in dynamic settings

• High levels of integrity, emotional intelligence, and discretion

• Committed to continuous improvement and professional excellence