Manager, Global Transportation Operations

Google; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

A leading company in technology is seeking a Manager for Global Transportation Operations. The ideal candidate will lead cross-regional teams to manage operations in a fast-paced environment, focusing on improving customer experience and optimizing expenses. This role requires a Bachelor’s degree and significant experience in operational management.

Qualifications

• 10 years of experience in customer-facing roles and operations.
• 7 years of experience managing cross-regional teams.
• Ability to work cross-functionally with partners.

Responsibilities

• Drive accountability of transportation network performance through KPIs.
• Develop and execute transportation strategic goals and initiatives.
• Serve as subject matter expert among cross-functional teams.

Skills

Communication

Leadership

Operational Management

Education

Bachelor's degree

Master's degree or PhD in Business, Logistics, Supply Chain, or Engineering

Job description

Manager, Global Transportation Operations

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Manager, Global Transportation Operations

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For Singapore Applicants:

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

For Taiwan Applicants:

Google welcomes people with disabilities.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Singapore; Taipei, Taiwan.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working in domestic and international environments.
• 10 years of experience in a customer or client-facing role.
• 7 years of experience managing operations and leading cross-regional teams.
  
  

Preferred qualifications:

• Master's degree or PhD in Business, Logistics, Supply Chain, or Engineering.
• Ability to work cross-functionally with internal and external partners.
• Excellent communication and presentation skills, with the ability to prepare and present documented business cases to stakeholders and management.
  
  

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our Global Logistics team is helping build Google's planet-scale computer powering all of Google's services (Cloud, Gmail, YouTube, Search). We manage critical parts of the supply chain to turn raw components into serving capacity in our data centers. Our team of experts collaborate on challenging problems daily across warehousing, transportation, global trade compliance and order management.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Drive accountability of transportation network performance through comprehensive KPIs and trending analytics. Track, monitor, and identify opportunities to improve customer experience while optimizing expenses.
• Develop, plan, and execute the short- and long-term transportation strategic goal and subsequent transportation initiatives for both component inbound freight and finished goods shipments to data centers.
• Serve as the global transportation process and systems subject matter expert, working closely with upstream and downstream partners, third-party logistics, information technology teams, and cross-functional teams.
• Develop and implement programs, which may include creating and maintaining the process improvement roadmap, project plan, business case/cost benefit tracker, training and communication plan, and others.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Strategy/Planning, and Other

• Industries

  Information Services and Technology, Information and Internet

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