Manager, Digital Readiness Cluster Central (Strategy & Planning)

Public Service Division; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

The Public Service Division invites applications for a senior strategic planning role within the Digital Readiness Group. You will shape long-term priorities to advance a digitally inclusive society, collaborate with programme teams and external partners, and design workflows to enable effective governance and knowledge management.

You will evaluate programmes, propose action plans, and support budget discussions while contributing to outreach events that amplify digital inclusion efforts.

Qualifications

• Background in strategic planning or public policy.
• Strong analytical and conceptual thinking.
• Clear communication and collaboration abilities.

Responsibilities

• Develop long-term strategies and priorities to build a digitally inclusive society.
• Evaluate existing programmes and create action plans to address gaps.
• Collaborate with external stakeholders on digital readiness initiatives.
• Design and implement systems/workflows for collaboration and KPIs reporting.
• Support budget discussions and resource allocation for programmes.
• Support outreach events to raise awareness of digital inclusion efforts.

Skills

Strategic planning

Public policy

Analytical thinking

Communication skills

Team player

Job description

[What the role is]

This role sits with the Digital Readiness (DR) Group, which is building an inclusive digital society where all Singaporeans are able to use digital technology actively, responsibly and confidently. DR’s programmes engage individuals, schools, and communities across all ages to provide Singaporeans with access to devices, digital skills and opportunities to explore emerging technologies that will enrich their daily lives.

The Strategy and Planning team takes a long-term strategic view in mapping out digital readiness priorities, and works together with divisions to (i) conduct research for new areas of work, (ii) evaluate existing programmes, and (iii) support governance measures. The team also supports international initiatives in raising awareness of Singapore’s digital inclusion efforts.

[What you will be working on]

Responsibilities

• Develop long-term strategies and priorities to build a digitally inclusive society
• Work with programme teams to evaluate existing programmes, develop action plans to address gaps and opportunities in support of digital readiness
• Collaborate with external stakeholders on digital readiness initiatives
• Design and implement systems and workflows that facilitate collaboration, corporate KPIs reporting and knowledge management
• Support discussions on internal priorities and resource allocation e.g. budget for the programmes
• Support outreach events such as our pinnacle Digital for Life Festivals and international platforms to raise awareness of Singapore’s digital inclusion efforts

[What we are looking for]

Requirements

• Background in strategic planning, public policy, social sciences, or other related disciplines, with minimally 7 years’ experience in strategy and planning roles
• Possess strong analytical, strategic and conceptual thinking skills
• Comfortable with quantitative, qualitative data and long range forecasting
• Strong team player with good communication (oral and written) and interpersonal skills
• Self-motivated and able to perform in a fast pace and dynamic environment with some ambiguity

Position will be commensurate with the candidate’s qualifications and experience.

Please note that only shortlisted applicants will be notified.