About Us
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
Job Description
- Partnership Development & Strategy
- Develop and execute a partnership development strategy aligned with SMU-X and SMU-XL objectives.
- Identify, engage, and cultivate relationships with industry partners across priority sectors.
- Conduct market and industry scanning to identify emerging trends, needs, and collaboration opportunities.
- Design partnership propositions that align institutional goals with industry needs.
- Industry Engagement & Relationship Management
- Serve as the primary point of contact for industry partners, ensuring strong, trusted, and professional relationships.
- Build and maintain relationships with senior stakeholders, decision-makers, and project teams in partner organisations.
- Represent SMU at industry events, conferences, and networking forums to expand institutional visibility and partnerships.
- Uphold high standards of professionalism, ethics, and institutional reputation in all engagements.
- Project, Operations & Collaboration Management
- Work with internal stakeholders to scope, structure, and coordinate industry projects for SMU-XL.
- Ensure clarity of project objectives, timelines, deliverables, and partner expectations.
- Lead discussions and negotiations with partners on collaboration terms, including project agreements and NDAs.
- Monitor project progress and partner engagement, addressing issues proactively to ensure successful outcomes.
- Governance, Reporting & Performance Tracking
- Track partnership performance, outcomes, and impact using relevant metrics and data.
- Prepare reports and updates for internal stakeholders on partnership pipeline, progress, financial status, and results.
- Use data and insights to refine partnership strategies, improve operational efficiency, and strengthen collaboration effectiveness over time.
- Financial Administration & Claims Processing
- Manage and process financial matters related to industry partnerships and SMU-X projects, including claims, reimbursements, and payments.
- Prepare, verify, and submit claims and financial documentation in accordance with university policies and procedures.
- Liaise with internal finance, procurement, and administrative units to ensure timely and accurate processing of payments and claims.
- Track project-related expenditures, maintain proper records, and support basic budget monitoring for partnerships and projects.
- Ensure compliance with institutional financial governance, audit requirements, and documentation standards.
- Team Support
- Support the existing team in managing the increased volume and diversity of projects.
- Help mitigate operational bottlenecks and ensure timely delivery of projects.
- Foster a proactive and innovative approach to problem-solving within the team.
- Other duties as assigned.
Qualifications
- Bachelor's degree in a relevant field with at least 5 years of relevant professional experience in business development, partnerships, corporate relations, or stakeholder management.
- Master's degree in business, management, education, or related discipline is preferred.
- Experience working with industry partners, preferably in education, innovation, or skills development contexts.
- Familiarity with the digital economy, innovation, or applied learning ecosystems is an advantage.
- Strong strategic thinking and execution capability in partnership development.
- Proven ability to build and sustain senior-level stakeholder relationships.
- Excellent negotiation, influencing, and stakeholder management skills.
- Strong communication skills (written and verbal), including proposal writing and presentation.
- High level of organisational and project coordination skills.
- Strong market awareness and ability to translate industry needs into collaboration opportunities.
- Adaptive, proactive, and comfortable working in dynamic, evolving environments.
- High integrity, professionalism, and commitment to institutional values and outcomes.
- Results-oriented, with a focus on delivering measurable impact for both partners and the university.