Manager, Communications (Asia Pacific)

Mastercard Inc.; Singapore; On-site; SGD 110,000 - 160,000; Full time

Job summary

Mastercard Inc. in Asia Pacific is seeking a Communications Manager to drive strategic communications across one of our most diverse regions.

You will translate complex priorities into clear, compelling B2B stories, working with senior leaders and across multiple channels to shape Mastercard’s narrative. This role spans internal and external audiences, requiring strong writing, business curiosity and proactive ownership.

Qualifications

• Strong background in corporate, B2B or integrated communications.
• Exceptional writing and storytelling skills, with ability to translate complex topics into clear narratives.
• Proven success working with senior leaders, shaping executive messaging and thought leadership.
• Proactive, ownership-driven approach with the ability to move work forward without detailed direction.
• Comfortable navigating a matrixed, global environment and building strong relationships.
• Strategic and hands-on, from opportunity identification to execution.
• Deep understanding of earned, owned, social and internal channels and their impact on audiences.

Responsibilities

• Drive communications priorities across Asia Pacific and identify opportunities to strengthen leadership stories.
• Partner with senior leaders to translate business priorities into clear communications strategies and narratives.
• Develop and deliver high-quality B2B storytelling that showcases Mastercard’s products and priorities.
• Shape and create executive communications, ensuring messaging, tone and audience alignment.
• Identify the right mix of channels to maximize relevance and impact of priority stories.
• Lead initiatives from concept through execution while coordinating with agencies and partners.
• Connect global, regional and market teams to align local activity with Asia Pacific narratives.

Skills

Strong writing and storytelling

Executive communications

Strategic thinking

Proactive ownership

Cross-functional collaboration

Audience adaptation

Narrative development

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Communications (Asia Pacific) Mastercard is looking for a Communications Manager to join our Asia Pacific Communications team, helping drive strategic communications across one of our most diverse and dynamic regions. Working closely with senior business and Communications leaders, this person will bring ideas, identify communications opportunities and take ownership of turning complex priorities into clear, compelling B2B stories. The role spans internal and external audiences and multiple channels, requiring strong writing, business curiosity, sound judgement and a proactive mindset. It is an opportunity to combine strategic thinking with hands-on delivery and play an active role in shaping Mastercard’s story across Asia Pacific.

Role

• Drive communications priorities across Asia Pacific, proactively bringing forward ideas and identifying opportunities to strengthen Mastercard’s business and leadership stories.
• Partner with senior business and Communications leaders to understand business priorities and translate complex topics into clear, relevant and compelling communications strategies and narratives.
• Develop and deliver high-quality B2B storytelling that brings Mastercard’s products, technologies and business priorities to life for customers, partners and other key audiences.
• Shape and create executive communications and leadership content, bringing strong judgement on messaging, positioning, tone and audience.
• Identify the right mix of earned, owned, social and internal channels to maximise the relevance and impact of priority stories.
• Lead communications initiatives from idea through execution, independently navigating stakeholders, agencies and partners while maintaining high standards of quality.
• Connect global, regional and market teams, spotting opportunities to bring together local activity into stronger Asia Pacific narratives and proactively turning business developments into communications opportunities.

All About You

• Strong background in corporate, B2B or integrated communications, with a track record of delivering high-quality communications across different audiences and channels.
• Exceptional writing and storytelling skills, with the ability to turn complex business topics into clear, compelling narratives without losing their substance.
• Proven success working with senior leaders, including shaping executive communications, messaging, thought leadership or leadership content.
• A proactive, ownership-driven approach, with the confidence to bring ideas, make sound judgement calls and move work forward without requiring detailed direction.
• Comfortable navigating complex, matrixed environments and building effective relationships across global, regional and market teams.
• Strategic and hands-on, able to move from identifying a communications opportunity and shaping the approach through to high-quality execution.
• Strong understanding of how earned, owned, social and internal channels can be used effectively depending on the audience, objective and story.
• Highly collaborative, curious and organised, with strong project management skills and the ability to manage multiple priorities, stakeholders and deadlines while maintaining attention to detail and quality.

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.