Manager, Collection and Operations (ALJUNIED | 5 DAY WORK WEEK | START ASAP)

PINNACLE CREDIT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the credit services sector is seeking a Manager for Collection and Operations to enhance its team. This role involves managing collection processes, building client relationships, and ensuring compliance with service standards. Candidates should have a degree and relevant experience, alongside excellent communication and interpersonal skills. The position offers a competitive salary and a comprehensive benefits package including various leaves and development opportunities.

Benefits

Annual Leave

Birthday Leave

Childcare Leave

Medical coverage

Incentive for staff referral

Paid sick leave

Training & professional development

Qualifications

• Minimum 3 to 4 years of relevant experience.
• Good verbal and written communication skills.
• Meticulous and able to work with minimum supervision.

Responsibilities

• Manage collections and operations, ensure adherence to service agreements.
• Build and maintain strong client relationships.
• Conduct performance reviews and service strategy implementation.

Skills

Communication skills

Presentation skills

Interpersonal skills

Ability to perform under pressure

Education

Degree or Diploma

Job description

We (Pinnacle Credit Services) are hiring aManager, Collection and Operations to join our team.

Location: Aljunied

RESPONSIBILITIES:

1) Collection management, operation and project management
2) Implement service strategies and service improvement
3) Conduct Performance Review including ensuring adherence to the Service Level Agreement
4) Team building and management
5) Maintain strong and cordial relationship with all clients
6) Customer sales and services advocacy
7)Familiar with MAS Guidelines on Outsourcing (OSPAR)
8)System implementation, integration and management
9) Any other ad hoc duties / projects assigned

REQUIREMENTS:

• Candidates should possess minimum Degree or Diploma in any discipline or relevant experience
• Good communication skills, both verbal and written
• Good presentation skills
• Meticulous and with good interpersonal skills
• Able to perform well under pressure and tight deadlines with minimum supervision
• Minimum 3 to 4 years of relevant experiences
  

Salaries and Benefits:

- Annual Leave / Birthday Leave / Childcare Leave / Maternity / Paternity Leave
- Medical coverage provided
- 5 Days(Mon-Fri)
- Incentive for staff referral

Work Schedule:
This job has the following work schedule:
Monday - Friday

Weekends Off

Office hours

5 days / week

Benefits & Perks
This job has the following benefits:
Paid sick leave

Training & professional development

This job is located in Paya Lebar, Central, Singapore.

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