Manager, CIC

Boys' Town; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading organization focused on vulnerable children and youth seeks a Manager to supervise the clinical team, ensuring quality service delivery and strategic development. This role demands expertise in counselling and substantial management experience, alongside a commitment to supporting clients in need.

Qualifications

• Masters in Therapy-related fields required.
• Registered Counsellor and Supervisor with SASW.
• Minimum 5 years of relevant supervisory experience.

Responsibilities

• Oversee clinical team assessments and intervention plans.
• Supervise interns and clinical staff.
• Maintain client confidentiality and documentation.

Skills

Clinical supervision

Counselling

Document management

Education

Masters in Counselling, Psychology, Guidance and Counselling

Job description

The job of Manager is to oversee and supervise the department in the delivery of clinical services, ensure day to day administrative duties, ensure the quality of clinical services being provided by the department as well as the strategic development of the clinical services to vulnerable children/youth and their families.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensure the clinical team carries out accurate assessment of individual needs of children/youth/family in the areas of family capacity, emotional stability, peer relations and community profile.

• Ensure the development and implementation of intervention plans within programme guidelines.

• Ensure the clinical team build and maintain a positive supportive relationship with children/youth in the programme and provide direct intervention with the client when required.

• Ensure the clinical team carry out their work in a professional manner, including protecting the confidentiality of the counselling sessions, and the clients.

• Maintain documentation detailing service plans, outcome measures, community contacts and referrals.

• Work with clients which involves working with their thought processes, feelings and behavior; either on an individual or group basis, with known and safe counselling and psychotherapy modalities that will help the clients’ process and overcome their behavioural, emotional and thinking issues.

• Ensure clinical team maintains client confidentiality and develop a system for safe keeping of confidential materials.

• Ensure the clinical team keep proper case records of clients; including clients’ personal information, reports and proper documentation of all sessions and clients.

• Maintain flexible working hours, according to the needs of the programmes and clients.

• Work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of the clients.

MANAGERIAL

• Supervise interns, clinicians, counsellors, youthworkers

• Providing in-house training to BT clinical staff to upskill and develop their clinical skills

• Ensure collation and preparation of monthly, quarterly and bi-yearly reports

• Evaluate and Assess the relevance of current clinical services and programme and suggest to Directors

• Sit in the School of Purpose to gatekeep the 4K services SOPs

• Explore potential grant with Directors and manage grant requirements

• Represent BT in external functions as a management member where the need arises.

Requirements

• Masters in Counselling, Psychology, Guidance and Counselling and other specialist Masters (Therapy-related)

• · Registered Counsellor with the Singapore Association for Counselling (SASW)

• · Registered Supervisor with the Singapore Association for Counselling (SASW)

• · Minimum 5 years of relevant experience supervising

• · Experience in working with children/CYP and their families