Manager, Cash Management Operations (Corporate eServices), Group Operations

United Overseas Bank Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading bank in Singapore is seeking a skilled Banking Operations professional to join their Group Technology and Operations team. The successful candidate will be responsible for client onboarding, team leadership, and managing electronic services. This role requires strong communication, analytical skills, and experience in banking operations, with opportunities for growth within the UOB family.

Qualifications

• At least 5 years of experience in banking operations.
• Familiarity with KYC, AML regulations is advantageous.
• Ability to work independently and adapt to new technology.

Responsibilities

• Manage setup of electronic services and client onboarding processes.
• Lead a team of up to 10 members on various projects.
• Prepare statistics and reports to track performance.

Skills

Communication

Analytical skills

Team player

Self-starter

Tools

Microsoft Office

Job description

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Location:

Singapore, SG

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Perform setup of electronic services for non-individual clients and work with various stakeholders within the bank.
• Process Non-Individual client onboarding including internet banking application and maintenance, Corporate PayNow, SGQR, API, etc)
• Liaise with Business Units on referral or query and handling investigations
• Prepare statistics and reports
• Lead a team of up to 10 members
• Assume other responsibilities as delegated by Supervisor

Job Requirements

• Preferably at least 5 years of working experience in banking operations
• Familiar with KYC, AML including MAS626 regulation will be an advantage
• Familiar with eServices such as Business Internet Banking, Paynow, SGQR etc is an advantage
• Self starter, fast learner, committed
• Able to work independently and a team player.
• Able to adapt to new technology / systems
• Able to work in a fast pace environment and posses good typing skills
• Computer literate with good Microsoft office skill such as Word and Excel
• Possess good communication and analytical skills

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.