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Manager Business Application

Barracuda

Singapore

On-site

SGD 80,000 - 120,000

Full time

30+ days ago

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Job summary

Barracuda, a leading cybersecurity company, is seeking a Manager of Business Systems to enhance operational efficiency. This role involves overseeing complex business processes related to order management and sales operations, requiring strong knowledge of Salesforce and NetSuite. Join a passionate team that values your input and offers growth opportunities.

Benefits

Equity options
Opportunities for growth and internal mobility

Qualifications

  • 5+ years of experience in Salesforce and NetSuite administration/support.
  • Strong knowledge of integration systems and cloud architecture.
  • Excellent communication and project management skills.

Responsibilities

  • Identify and improve business processes to optimize efficiencies.
  • Interact with stakeholders to gather requirements and recommend solutions.
  • Participate in user acceptance testing to ensure quality.

Skills

Salesforce
NetSuite
SQL
APIs
Data troubleshooting
Cloud architecture
Agile methodologies
Project management

Education

Bachelor’s degree or equivalent experience

Tools

MuleSoft
Boomi
Workday
Ironclad

Job description

Job ID 26-513: Manager Business System

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

Role Overview

As part of Barracuda's Business Systems team, you will have broad exposure to the entire Barracuda business along with the data and analytics to drive the organization’s most critical strategy, decisions, and operations. You will be responsible for the complex business processes and systems that revolve around order management and sales operations. This role reports into the Vice President of global Business Systems.

Key Responsibilities
  1. Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and maintain a global process.
  2. Interact directly with stakeholders to elicit comprehensive business requirements and use cases, and recommend solutions across Salesforce, NetSuite, Boomi, and other applications.
  3. Translate business requirements into detailed system specifications.
  4. Collaborate with Technical Architects and Developers on technical strategies and designs.
  5. Work with Development, QA, and other teams to verify, document, and test functionality changes.
  6. Manage multiple priorities through effective organization and communication.
  7. Participate in user acceptance testing to ensure quality and completeness of deliverables.
  8. Act as a thought leader to drive solutions.
Qualifications and Skills
  • 5+ years of experience in Salesforce and NetSuite administration/support.
  • Strong knowledge of systems like MuleSoft/Boomi, Workday, Ironclad.
  • Experience managing production incidents and change control.
  • Proficiency with SQL, APIs, and data troubleshooting.
  • Understanding of cloud architecture and integration patterns.
  • Bachelor’s degree or equivalent experience.
  • Experience with order management, sales processes, and MSP domain knowledge is a plus.
  • Self-starter, detail-oriented, with excellent communication and project management skills.
  • Familiarity with Agile methodologies, Scrum, SAFe, and related tools.
Benefits

Join a team where your opinions are valued, with opportunities for growth and internal mobility. Equity options are also part of the package.

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