Manager / Assistant Manager - Residential Life

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

The Residential Life's vision is to partner with the leadership of NUS hostels in creating a home-away-from-home residential experience where every student feels supported, engaged, and empowered to thrive, both within the residential community and beyond.

As a member of the Residential Life team, the incumbent will play a key role in fostering a safe, enriching, and conducive living environment across NUS hostels. The role involves providing timely guidance to hostels, supporting the development and implementation of policies that enhance residents' holistic experience, and promoting initiatives that empower students to grow, contribute meaningfully, and succeed during their time in residence.

Duties & Responsibilities

1. Community Standards Enforcement

• Assist in managing living and community standards in NUS hostels, including conducting fact-finding investigations, handling disciplinary cases, maintaining accurate records, and reviewing related policies and practices.
• Conduct regular reviews to identify emerging trends, recurring issues, and potential gaps related to disciplinary cases and housing regulation breaches within the hostels.

2. Student Leadership

• Lead and collaborate with internal and external stakeholders to design and implement a competency and training framework that promotes personal development, character building, and social bonding for residential student leaders.
• Assist the team in delivering blended learning programs, forums, retreats, symposiums, dialogues, and other learning opportunities to residential student leaders.
• Advisory and guidance to hostels in the recruitment of residential student leaders.
• Provide advisory to hostel staff and residential student leaders on student activities to ensure compliance with university policies and guidelines.

3. Hostel Transformation

• Manage projects in collaboration with other university offices and hostels' leaders to enrich the residential experiences of NUS students.

4. Others

• NUSync Administrator for hostels
• Handling ad-hoc projects as and when assigned.

• A good University degree with at least 3 years of relevant work experience.
• Proficiency in software applications, including Microsoft Office and various social media platforms.
• Meticulous, with proven record in project planning and organization skills.
• Articulate in both written and verbal communications
• Organized and able to work well under pressure and with tight deadlines.
• Demonstrates excellent skills in teamwork and collaboration with stakeholders.

Location: Kent Ridge Campus

Organization: Office of Student Affairs

Department : Residential Life

Employee Referral Eligible: No

Job requisition ID : 28517