Manager/Assistant Manager (Operations Planning and Monitoring Department)

National Environment Agency; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading public organization in Singapore seeks an Operations Planner for the Planning and Monitoring Department. This role focuses on enhancing cleanliness and operational effectiveness in markets and hawker centres, involving stakeholder engagement and data analysis. Ideal candidates should possess strong analytical skills and proficiency in data analysis tools like Python and R. The position offers a dynamic work environment with opportunities for contribution to public health initiatives.

Qualifications

• Strong analytical, project management, and organizational skills.
• Proficient in Microsoft Office and data analysis languages.
• Ability to gather and interpret information effectively.

Responsibilities

• Monitor and review records to ensure accuracy.
• Develop and analyze dashboards to inform decision-making.
• Coordinate with stakeholders for efficient operations.

Skills

Data analysis

Statistical techniques

Design thinking

Project management

Communication

Analytical reasoning

Tools

Microsoft Office

Python

R

Job description

What the role is:

Operations Planning and Monitoring Department (OPMD) holds the operations planning and monitoring function of the Place Management and Operations Division (PMOD), including building a sensing capability with data from markets and hawker centres to develop and execute operations policy. It also supports transformative initiatives, such as Clean Tables/Clean Toilets/Environment Sanitation (ES) Regime to enhance standards of cleanliness and hygiene in markets and hawker centres and shore up our public health resilience through technology adoption and other productivity measures.

What you will be working on:

You will work closely with various internal and external stakeholders to plan and implement strategies to build operational readiness and effectiveness, enhance standards of cleanliness and hygiene in markets and hawker centres, and drive operations excellence within the Division. You will be responsible for the following:

• Monitor and review Division’s records to ensure information are accurate and up-to-date

• Consolidate, analyse statistics, and develop data dashboards to monitor trends and to support the Division’s decision-making process

• Develop, review or verify monitoring methodologies to enhance the Division’s management of markets and hawker centres

• Drive projects to enhance the Division’s operational effectiveness and efficiency.

• Develop, review or verify as operational processes through data analysis to drive operations excellence.

• Manage and co-ordinate with the various stakeholders to ensure operations are carried out effectively and efficiently.

• Support the Division to manage and coordinate with the various stakeholders on crisis management and emergency planning

What we are looking for:

The job might be for you if you possess the following qualities:

• Able to gather, analyse and interpret information from relevant sources, and employ statistical techniques to produce operational insights

• Possess design thinking skills and pay attention to fine details. Able to think strategically, plan and apply analytical reasoning in data analysis.

• Proficient with Microsoft office suite and Data Analysis languages (e.g. Python, R), or related software

• Strong analytical, project and management skills

• Organised and able to multi-task

• Able to work independently, collaboratively and under tight deadlines

• Good team player, self-driven, resourceful and ready to strive for improvement.

• Good communication skills and task-oriented

• Able to adapt to face-paced environment and work weekends/beyond office hours (when necessary)

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

About National Environment Agency

The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations.For more information, visit www.nea.gov.sg