Manager / Assistant Manager (Human Resource)

Ministry of Culture, Community and Youth (MCCY); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

The Ministry of Culture, Community and Youth (MCCY) in Singapore is seeking a self-motivated HR Generalist to enhance employee service experiences. In this role, you will oversee HR operations, manage employee matters, and implement process improvements to foster a motivated workforce aligned with MCCY’s mission.

Qualifications

• At least 3 years of relevant HR experience, preferably in the Public Service.
• Experience with HR systems to ensure data accuracy.
• Ability to interact professionally with stakeholders.

Responsibilities

• Manage employee matters including recruitment, onboarding, and engagement.
• Ensure data accuracy in HR systems.
• Drive process improvement initiatives and projects.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Multi-tasking abilities

Adaptability

Education

Relevant Human Resource degree or certification

Tools

HRPS

Job description

What The Role Is

At MCCY, we aim to create an environment where Singaporeans can pursue our aspirations for fulfilling lives; be a gracious society built on mutual appreciation and trust; as well as have a strong sense of belonging to Singapore, through the arts, heritage, sports, giving, and community and youth engagement.

We are looking for a self-motivated HR Generalist to join our HR team in creating and delivering a seamless and positive employee service journey experience, to help us foster a motivated and engaged workforce.

What You Will Be Working On

You will play a key role in ensuring smooth HR operations that support MCCY’s broader HR strategies. You will work closely with the HR Business Partners and HR Specialists to deliver efficient and effective HR services. Your role includes the following:

• Employee Matters
• Manage employee matters such as recruitment and selection, onboarding, staff movements, contract management, employee engagement, and well-being.
• Address divisions’ HR queries.
• HR Systems
  
  
  

Manage HR systems (such as HRPS) to ensure prompt updates in staff movement/changes and data accuracy in staff records.

• Process Improvement
  
  
  

Work with external and internal stakeholders to execute process improvement initiatives and projects, such as automation of routine HR processes using RPA and digital tools.

• Documentation and Reporting
  
  
  

Manage and update documentation, work with data and process reports (e.g., SOPs, manpower databases, surveys).

You could also be involved in projects that transform HR work and drive strategic HR initiatives.

What We Are Looking For

Work Experience and Knowledge

• At least 3 years of relevant Human Resource experience, preferably in the Public Service.
• Experience in working with HR systems such as HRPS to ensure data accuracy and compliance.
• Proven ability to interact professionally with internal and external stakeholders, demonstrating sensitivity and empathy in handling HR issues.
  
  
  

Competencies

Demonstrated the following competencies.

HR Policies, Processes & Legislation

• Understand and apply HR policies, processes and legislations to the organisation and employees.
• Communicate key points of, and rationale behind HR policies and processes to employees and line managers.
• Gather information and stakeholder feedback required for HR policy and process reviews.
• Review HR policies and processes in own area of work under appropriate supervision.
  
  
  

Process Management

• Identify cause, effect and impact relationships between HR systems, technical tools and processes during daily transactions and policy changes/implementation.
• Understand the standard operating procedures (SOPs) and able to recommend process improvements using prevailing tools, techniques and methodologies to streamline or refine HR processes.
  
  
  

Ops-Tech Planning & Solutioning

• Leverage technology and digital tools as core enablers to optimise and enhance HR functions
• Identify errors and troubleshoot (minor) system issues.
  
  
  

Behaviour Traits

• Strong multi-tasking ability to manage diverse HR functions effectively, coupled with excellent attention to detail. Demonstrates a strong drive to see tasks through to completion, ensuring high quality outcomes that contribute to MCCY’s success.
• Proactive and adaptable. Takes initiative, embraces change and continuously seeks improvement and innovation.
• Good problem-solving skills, with the ability to recognise emerging issues and propose ways to address challenges.
• Possesses effective written and verbal communication skills to simplify complex HR concepts/terminology into clear and accessible messaging for stakeholders.
• Shortlisted applicants will be notified within 4 weeks of the closing date of this job posting.