Manager/Assistant Manager, Communications & Fundraising

Accountstaff (EA); Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic communications professional to drive engagement and fundraising efforts. In this role, you will manage the organization's website and social media channels, ensuring consistency and audience growth while developing compelling content that resonates with stakeholders. You will also coordinate fundraising campaigns, leveraging insights from performance metrics to optimize strategies and enhance donor engagement. This position offers an exciting opportunity to contribute to impactful initiatives within a vibrant and collaborative environment, making a tangible difference in the community.

Qualifications

• Experience in managing social media and website content.
• Strong understanding of fundraising strategies and donor engagement.

Responsibilities

• Manage website and social media for audience growth and engagement.
• Organise fundraising campaigns and monitor performance metrics.

Skills

Content Development

Social Media Management

Fundraising Campaign Management

Data Analysis

Public Relations

Education

Bachelor's Degree in Communications or Marketing

Relevant Certifications

Tools

Web Analytics Tools

Social Media Platforms

Donor Management Software

Job description

Singapore Business Federation (SBF) is the apex business chamber with over 32,000 members across diverse industries. With a vision to advance Singapore towards a globally competitive and sustainable economy, SBF mobilises the business community to be future-ready and magnify transformation opportunities through policy advocacy, partnership platforms and capability programmes.

Communications:

• Manage the organisation’s website, social media channels, and other marketing platforms to ensure consistency, engagement, and audience growth.

• Develop and manage content for MWS channels, including social media, annual reports, website, press releases, ensuring a strong and cohesive brand voice across all communication platforms.

• Support engagement efforts, including EDM blasts and MWS events, ensuring effective outreach to key stakeholders.

• Coordinate with relevant stakeholders to ensure timely and high-quality submission of materials for governance and reporting, and marketing purposes.

• Monitor and analyse performance metrics such as web analytics, social media analytics, and campaign effectiveness, using insights to optimise future strategies.

• Coordinate and manage MWS’ public relations activities, including media outreach and responding to media inquiries.

• Ensure all donor and stakeholder communications comply with relevant data protection and communication regulations, maintaining transparency and confidentiality.

Fundraising:

• Organise and manage fundraising campaigns and events, including planning, promotion, logistics, and follow-up activities to maximise impact.

• Develop compelling donor engagement content, including campaign messaging, and impact stories.

• Manage and update MWS’ Giving.sg page, developing fundraising campaigns and ensuring accurate information for donors.

• Manage donor databases for communications and outreach efforts, including tracking of engagement.

• Monitor and report on fundraising performance metrics, providing insights and recommendations for improvement.

• Assist in preparing impact reports, presentations, and donor stewardship materials to communicate the value and outcomes of MWS initiatives.