Manager, Asia Parts Centre

Scania Singapore; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Scania Singapore is seeking a Manager, Asia Parts Centre (APC) to lead and develop operations with a strong customer focus. You will manage daily operations, drive improvements and develop motivated teams to hit financial targets, coordinating with SPC-Belgium and 3PL to optimize profitability.

Lead, motivate and manage the team to deliver high-quality results, while aligning with HR processes and performance management to achieve business goals.

Responsibilities

• Develop, implement and follow up the parts strategy plan for the business unit
• Persistently monitor and follow-up commercial and process KPI’s
• Keep track of supplier and competitor analyses
• Actively work with ongoing marketing and technical campaigns
• Identify opportunities to increase sales
• Be aware of the competition
• Ensure there is a clear structure to define, implement and follow up activities decided in the Business Plan
• Ensure collaboration across departments to achieve common business objectives
• Ensure that there is an organization and necessary resources, competence and facilities to fulfill and uphold set strategies and targets
• Establish and uphold a meeting structure where operations are managed and information is exchanged
• Ensure daily steering procedures are applied
• Lead, motivate and manage the team to deliver high-quality results and timely service

Job description

Role Summary

The role of Manager, Asia Parts Centre (APC) is to proactively manage, lead and develop the operations according to the common Scania values, principles, processes, guidelines and standards through a strong customer and business focus. This entails managing daily operations, maximizing customer satisfaction, driving continuous improvements and developing motivated teams in order to achieve financial and businesses performance targets, contributing to Scania’s profitability. As APC Manager, you will be working closely with different departments from Scania Parts Center (SPC-Belgium) and 3PL Warehouse to optimise profitability for the business. You should also engage the team to achieve goals and KPI.

Job Responsibilities

Manage Supply Chain and Logistics

Implement and develop the supply chain and logistics for Asia Parts Centre.

• Develop, implement and follow up the parts strategy plan for the business unit
• Persistently monitor and follow-up commercial and process KPI’s
• Keep track of and carryout both supplier and competitor analysis
• Keep track of and actively work with both ongoing and upcoming marketing and technical campaigns
• Continually strive to identify opportunities and ways of increasing sales
• Be aware of the competition

Lead and manage operations

Ensure there is a clear structure to define, implement and follow up activities decided in the Business Plan

• Ensure there is a clear structure to define, implement and follow up activities decided in the Business Plan
• Ensure that the department works together with other departments to achieve common business objectives
• Ensure that there is an organization and necessary resources, competence and facilities to fulfill and uphold set strategies and targets
• Establish and uphold a meeting structure where operations are managed and information is exchanged
• Ensure daily steering procedures are applied

Lead the team

Lead, motivate and manage the team to deliver high- quality results

• Lead, motivate and manage the team to deliver high-quality results and timely service
• Coach individuals in the team on a regular basis, tailored to the individual need and focused on improving competence used in the daily work
• Set KPIs and individual targets for the team and follow them up on a regular basis
• Conduct and act upon P&D Talks, competence and performance management and employee satisfaction surveys
• Lead and oversee the development of the personnel requirement within the department, working in line with HR processes, including:
• recruitment and onboarding of competent employees
• development and training based on business and employee needs
• succession and management planning
• design and implementation of compensation and benefits schemes

Health & Safety development

Coordinate and support Health & Safety development

• Ensure and support implementation of safety and health policies, procedures and regulations in daily work
• Create and safeguard a healthy, safe and sustainable work environment for all employees supporting business objectives
• Support the work with continuous improvements regarding safety and health

Managing improvement work according to the Scania Way (SRS)

Set agenda for standardized work methods and improvement activities and manage resources within the same department.

• Set agenda for standardized work methods and improvement activities and manage resources within the same department
• Follow up on Improvement activities and goals in connection to the business objectives
• Ensure transfer of best practice between teams within the same department
• Understanding the difference between and work with both market plan activities (business improvements) and process improvements (continuous improvements)