Manager, Alumni Engagement (1 year contract) / West / Up to S$7000

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Data Management Specialist for a 1-year contract. The role involves improving data reports, managing data projects, and ensuring CRM data accuracy. Candidates should have a Bachelor's degree in relevant fields, advanced Microsoft skills, and at least 4-5 years of experience in data management. The position offers a salary range of S$5500 - S$7500.

Qualifications

• Minimum 4-5 years’ experience in data and database management.
• Experience managing junior staff is advantageous.
• Familiarity with the Personal Data Protection Act (PDPA).

Responsibilities

• Develop and improve data reports for the Office of Alumni Engagement.
• Co-lead and coordinate data/IT projects for alumni portal improvement.
• Support data audits and ensure compliance with data privacy policies.

Skills

Advanced-level knowledge of Microsoft applications

Data visualizations

Data management

CRM management

Education

Bachelor's degree in Information Systems/Technology or Data Analytics

Job description

Working hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$5500 - S$7500

Location: Nanyang Drive

Duration: 1 year contract

Data Management

• Develop and improve data reports for the Office of Alumni Engagement (OAE) and senior management.

• Maintain accurate alumni engagement data (including by not limited event participation, CET, volunteerism) by working with OAE and departments.

• Fulfil ad hoc data requests within specified deadlines, and update alumni LinkedIn profiles and notable alumni lists,

• Work with the team lead and senior executive on recruitment, training, and supervision of student helpers for Blackbaud CRM data updates.

Data & IT Project Management

• Collaborate with units like the University Advancement Office and Centre for IT Services (CITS) to improve alumni-related IT services.

• Co-lead and coordinate data/IT projects, and manage technical aspects of the alumni portal.

• Work with internal and external stakeholders including OAE colleagues, CITS, schools, alumni and vendors.

Operations & Coordination

• Guide and partner with the senior executive in ensuring CRM data accuracy and managing CRM access requests.

• Support data audits and ensure compliance with data privacy policies.

• Maintain and update standard operating procedures (SOPs).

Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.

• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.

• Knowledge and skills in data visualizations

• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.

• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects

• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

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