Manager, AI & Business Transformation

Amara Hotel Properties Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Amara Holdings, a Singapore-based group in hospitality and real estate, is launching a group-wide digital transformation to boost operational efficiency, visibility, and decision-making through AI, data analytics and automation. We are seeking a commercially-minded Manager, AI & Business Transformation to lead cross-functional initiatives across hotels, retail and corporate functions.

This hands-on role bridges business, data and technology, identifying problems, designing improved workflows

Qualifications

• Degree in Business, Finance, Information Systems, Computer Science, Data Analytics or related discipline.
• 5-10 years relevant experience in business analysis, data analytics, digital transformation, BI, or technology consulting.
• Strong business acumen with ability to analyze data and translate into actionable insights.
• Proven experience delivering analytics, dashboarding, automation or AI projects.
• Practical hands-on experience using modern Generative AI tools and AI-enabled workflows.
• Good understanding of databases, data structures and data integration.
• Strong project management and stakeholder management skills.
• Excellent written and verbal communication skills.

Responsibilities

• AI, Data Analytics & BI: identify opportunities to apply AI, analytics and automation; develop dashboards and reports; use AI to identify trends and provide insights; explore predictive analytics.
• Business Analysis & Process Improvement: partner with hotel ops, retail, finance and asset management; map processes; translate requirements; evaluate solutions; develop business cases.
• Project Management & Implementation: lead end-to-end digital and AI projects; manage stakeholders, vendors and timelines; conduct UAT, provide training and quantify benefits.

Skills

AI & Analytics

Dashboarding

BI

Business Analysis

Project Management

Stakeholder Management

Generative AI

Education

Degree: Business / Finance / IS / CS / Data Analytics

Tools

Databases

Data Integration

AI Tools

Job description

Amara Holdings is a Singapore-based group with businesses in hospitality and real estate including hotels and retail malls. We are embarking on a group-wide digital transformation to improve operational efficiency, management visibility and decision-making through practical application of AI, data analytics and automation.

We are seeking a commercially-minded Manager, AI & Business Transformation to lead digital transformation initiatives across the Group. This is a hands-on role bridging business operations, data, and technology. You will work directly with business leaders and operational teams to identify business problems, design better workflows, and deliver AI-enabled solutions from concept to adoption.

Key Responsibilities

1. AI, Data Analytics & Business Intelligence
   • - Identify and prioritize opportunities to apply AI, analytics and automation across hotels, retail and corporate functions
   • - Develop dashboards and management reports that consolidate operational and financial data into actionable insights
   • - Use AI to identify trends, anomalies and variances; provide insights and recommend management actions
   • - Explore predictive analytics and AI-enabled forecasting to support decision-making
2. Business Analysis & Process Improvement
   • - Partner with hotel operations, retail, finance, asset management teams to understand workflows and pain points
   • - Map current processes and identify opportunities for simplification, digitization and automation
   • - Translate business requirements into functional specifications, workflows, data requirements and implementation plans
   • - Evaluate tech solutions based on business value, cost, scalability and adoption ease
   • - Develop business cases with clear success metrics
3. Project Management & Implementation
   • - Lead digital and AI projects end-to-end: problem definition, solution design, prototyping/POC, testing, rollout and adoption
   • - Manage stakeholders, technology teams, vendors and consultants
   • - Manage scope, timeline, deliverables, risks and dependencies
   • - Conduct UAT, deliver training and documentation to drive user adoption
   • - Track post-implementation performance and quantify business benefits

Requirements

• - Degree in Business, Finance, Information Systems, Computer Science, Data Analytics or related discipline
• - 5-10 years relevant experience in business analysis, data analytics, digital transformation, BI, or technology consulting
• - Strong business acumen with ability to analyze data and translate into actionable insights
• - Proven experience delivering analytics, dashboarding, automation or AI projects
• - Practical hands-on experience using modern Generative AI tools and AI-enabled workflows
• - Good understanding of databases, data structures and data integration
• - Strong project management and stakeholder management skills
• - Excellent written and verbal communication skills

Preferred Certifications

• - Project Management: PMP (Project Management Professional) or Agile Scrum Master
• - Process Improvement: Lean Six Sigma Green Belt or Black Belt
• - Change Management: Prosci or CCMP (Certified Change Management Professional)

What We Are Looking For

A hands-on, practical problem solver who is comfortable moving between management discussions, operational workflows, datasets and tech solutions. Someone who can deliver measurable outcomes, not just reports.

Success in Role

Deliver practical, scalable AI & digital solutions that improve management visibility, decision-making and operational efficiency, with measurable business outcomes across our hotel and retail portfolio.

If you are a business problem-solver first and technologist second, we want to speak with you.