Manager - Agency

The Great Eastern Life Assurance Company Limited; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

The Great Eastern Life Assurance Company Limited is seeking a dedicated professional in Singapore to support premium growth, strengthen agent engagement, and provide operational and technical support for the Agency Commercial Line. The role covers training, underwriting, servicing agents, and driving renewal activities.

You will underwrite risks within delegated authority, assist with training programmes and agency events, and contribute to business development and reporting initiatives.

Qualifications

• Diploma and/or professional qualifications such as ANZII / ACII.
• Certifications in General Insurance (e.g. BCP, ComGI, PGI) and Health Insurance.
• Minimum 5 years of working experience in general insurance or agency management.
• Strong underwriting knowledge and agency channel experience.
• Strong interpersonal and communication skills, with the ability to build relationships effectively.

Responsibilities

• Support the achievement of GWP targets and portfolio profitability.
• Conduct regular visitations and maintain strong working relationships with agents and intermediaries.
• Assist in organising and executing training programmes, agency events, and campaigns.
• Deliver basic product and underwriting training to agents and junior team members.
• Underwrite risks and prepare quotations within delegated authority in line with company guidelines.
• Support renewal reviews and follow-up to ensure timely policy renewals.
• Participate in credit control and premium collection follow-ups
• Assist in business development activities such as joint field visits and pipeline tracking.
• Provide operational and administrative support for agency initiatives and reporting.
• Contribute to ad-hoc projects and continuous improvement initiatives.

Skills

Underwriting knowledge

Agency management

Training delivery

Relationship building

Education

Diploma/ professional qualifications ANZII/ ACII

Job description

This role focuses on supporting premium growth, strengthening agent engagement, and delivering operational and technical support for the Agency Commercial Line. The incumbent will play an active role in training, underwriting, and servicing agents.

• Support the achievement of Gross Written Premium (GWP) targets and portfolio profitability.
• Conduct regular visitations and maintain strong working relationships with agents and intermediaries.
• Assist in organising and executing training programmes, agency events, and campaigns.
• Deliver basic product and underwriting training to agents and junior team members.
• Underwrite risks and prepare quotations within delegated authority in line with company guidelines.
• Support renewal reviews and follow-up to ensure timely policy renewals.
• Participate in credit control and premium collection follow-ups
• Assist in business development activities such as joint field visits and pipeline tracking.
• Provide operational and administrative support for agency initiatives and reporting.
• Contribute to ad-hoc projects and continuous improvement initiatives.

• Diploma and/or professional qualifications such as ANZII / ACII.
• Certifications in General Insurance (e.g. BCP, ComGI, PGI) and Health Insurance.
• Minimum 5 years of working experience in general insurance or agency management.
• Strong underwriting knowledge and agency channel experience.
• Strong interpersonal and communication skills, with the ability to build relationships effectively.
• Results-driven, meticulous, and a strong team player.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

:SG-GE Centre

:General Insurance