Manager, Accounts Receivable - Collections, 1FSS

1FSS Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in Singapore seeks a Collections Team Leader to oversee the Collections team within its Finance Shared Services Centre. This leadership role requires deep experience in credit and collections, with a focus on optimizing cashflow and stakeholder satisfaction. The successful candidate will drive process improvements and manage a high-performing team in a fast-paced environment.

Qualifications

• Minimum 8 - 10 years of relevant working experience.
• Well versed in Collections and Credit Control processes.
• Experience in large scale ERP project management (SAP S4 Hana) implementation is an advantage.

Responsibilities

• Manage a team of collectors for efficient daily operations.
• Design and implement Collections strategies to optimize cashflow.
• Ensure compliance with internal policies and regulatory requirements.

Skills

Leadership

Stakeholder Management

Analytical Skills

Communication Skills

Process Improvement

Education

Degree in Finance, Accounting, or Business

Tools

SAP S4 Hana

SAP RISE

Job description

Formed in 2019, 1FSS Pte Ltd has been the leading Centre of Excellence for public sector shared services centre. The purpose of the Finance Shared Service is to achieve efficiency gains from synergizing capabilities through centralization of services. This ultimately allows us to increase the value we provide to all our stakeholders, whether they are institutions or our patients. Being an organization serving for the majority of healthcare institutions in Singapore, we are committed to support the healthcare industry as a whole and raise the bar for healthcare service regionally and globally.

Reporting to the Head of Accounts Receivables, the candidate will be responsible to lead our Collections team within the Finance Shared Services Centre. This is a leadership role responsible for overseeing the end-to-end collections process, ensuring optimal performance, compliance and stakeholder satisfaction. The successful candidate will bring deep experience in credit and collections, outstanding leadership qualities, and a strong ability to drive results in a high-paced environment.

Job Responsibilities:

• Manage a team of collectors to ensure that the daily Collections activities operate efficiently and effectively, and the team’s performance aligns with organizational goals

• Design and implement efficient Collections strategies to optimize cashflow and reduce AR Days

• Deliver regular reports, dashboards and presentations to senior leadership and cross-functional teams

• Ensure internal policies relating to Collections and Credit Management complies with all regulatory requirements

• Proactively identify risks and recommend solutions

• Be the key liaison between internal and external stakeholders to manage escalated Collections issues and lead resolution of complex and sensitive matters with customers.

• Drive process and continuous improvement in service delivery and harmonise initiatives across the Collections function

• Lead change management initiatives and support transformation projects within the shared services environment

• Manage the team’s resource planning and staff development.

Job Requirements:

• Degree in any discipline (Finance, Accounting, or Business preferred).

• Minimum 8 - 10 years of relevant working experience

• Well versed in Collections and Credit Control processes with the ability to contribute in meetings

• Strong leadership with excellent interpersonal and stakeholder management skills.

• Good analytical, organisational, verbal and written communication skills

• Meticulous, resourceful and have a positive work attitude

• Strong Process Improvement mindset

• Hands on in SAP S4 Hana and SAP RISE

• Experience in large scale ERP project management (SAP S4 Hana)implementation will be an added advantage