MANAGER

WONDERFUL MANPOWER PTE. LTD.; Singapore; On-site; SGD 38,000 - 52,000; Full time

Job summary

A leading company in the SPA/salon industry seeks a dedicated supervisor with over 10 years of experience to oversee operations, manage staff, and ensure excellent customer service. This role requires strong leadership skills and the ability to manage a busy environment effectively, along with responsibilities in financial management and employee development.

Qualifications

• Minimum 10 years of experience in SPA/salon.
• Ability to work on public holidays and shifts.
• Strong leadership and motivational skills.

Responsibilities

• Hiring and evaluating employees.
• Managing inventory and money-handling procedures.
• Ensuring adherence to safety standards and company policies.

Skills

Employee management

Customer service

Conflict resolution

Inventory management

Education

Relevant certificate/diploma

Job description

• can work on public holidays
• can stand and work for long hours
• can work on shifts/change of shifts
• have relevant certificate/diploma
• at least 10 years experience in SPA/salon
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.