MANAGER

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading employment agency in Singapore is seeking a management professional to coordinate daily operations and enhance customer satisfaction in the food service industry. This role involves overseeing staff performance, managing shifts, and ensuring financial efficiency. Candidates should have proven management experience and excellent leadership skills.

Qualifications

• Proven work experience in a similar role.
• Strong customer service experience as a manager.

Responsibilities

• Coordinating daily management operations.
• Delivering superior food service and maximizing customer satisfaction.
• Responding to customer complaints efficiently.
• Organizing and supervising shifts.
• Appraising staff performance and providing feedback.

Skills

Leadership

Customer Service

Financial Management

Motivational Skills

People Skills

Job description

Responsibilities:

• Coordinating daily management operations

• Delivering superior food service and maximizing customer satisfaction

• Responding efficiently and accurately to customer complaints

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Able to work night shift

Requirements：

• Proven work experience or similar role

• Proven customer service experience as a manager

• Strong leadership, motivational and people skills

• Acute financial management skills