Management Trainee (F&B)

XIANG SIGNATURE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An established restaurant chain in Singapore seeks a dedicated individual to manage outlet operations and ensure excellent customer service. The role involves handling staff schedules, monitoring expenses, and maintaining customer relationships. Candidates should hold a Bachelor degree and possess good communication skills. Flexible working hours, including weekends and holidays, are expected.

Qualifications

• A degree is required for this position.
• Candidates should be service-oriented and passionate about the F&B industry.
• Good communication skills are essential.

Responsibilities

• Monitor outlet expenses and ensure staying within budget.
• Assist in planning staff schedule for service crew.
• Handle customer complaints and maintain good relationships.

Skills

Customer Service

Interpersonal Skills

Communication

Education

Bachelor degree or above

Job description

Responsibilities

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports.
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirements

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Interested applicants please Whatsapp [phone]. Thank you.