Management Trainee

AM I ADDICTED PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic company in Singapore is seeking an individual to provide management and administrative support. The role entails overseeing branch operations, developing colleagues, and participating in strategic planning to enhance service delivery and operational excellence.

Qualifications

• Bachelor’s Degree in any field.
• Strong communication skills required.
• Customer-oriented with a passion for service.

Responsibilities

• Provide management and administrative support.
• Oversee day-to-day operations of the branch.
• Assist in developing strategic plans and policies.

Skills

Communication

Customer Orientation

Education

Bachelor’s Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus