Management Trainee

SHIN KATSU PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Japanese restaurant in Singapore is seeking a Management Trainee to learn and assist in daily operations. This role includes training across front-of-house and back-of-house functions, with a focus on Japanese Tonkatsu cuisine. Ideal candidates should have a Bachelor’s degree in Hospitality or related fields and strong communication skills. Fresh graduates are welcome, and the role requires flexibility to work weekends and holidays.

Qualifications

• Minimum Bachelor degree in relevant fields.
• Fresh graduates or up to 1 year of experience in F&B or customer service.
• Strong interest in Japanese cuisine and restaurant management.

Responsibilities

• Learn and assist with restaurant operations including FOH and BOH.
• Support kitchen operations and maintain hygiene standards.
• Assist service team with customer interactions and orders.
• Handle customer feedback and complaints.
• Comply with hygiene standards and safety regulations.
• Assist in inventory and administrative tasks.

Skills

Interpersonal Skills

Willingness to Learn

Communication Skills

Education

Bachelor degree in Hospitality, F&B Management, Business

Job description

Job Purpose

The Management Trainee is responsible for learning and assisting in daily restaurant operations, with the aim to develop into a future leader or manager. The role provides hands-on training across both front-of-house (FOH) and back-of-house (BOH) functions, specifically tailored to the operations of a Japanese Tonkatsu restaurant.

Key Responsibilities

1. Operations Training (FOH & BOH)

• Learn and assist with restaurant opening and closing procedures.
• Support kitchen operations, including basic food preparation and maintaining hygiene standards.
• Assist service team in greeting customers, taking orders, and managing the POS system.
• Maintain high standards of Japanese service etiquette and guest satisfaction.

2. Product Knowledge

• Gain thorough understanding of Japanese Tonkatsu cuisine, menu items, ingredients, and preparation methods.
• Learn about food quality, presentation, and handling practices.

3. People Management

• Work closely with supervisors and team leaders to understand staff scheduling, motivation, and task delegation.
• Assist in supervising part-timers and junior staff as part of leadership training.

4. Customer Service & Complaint Handling

• Handle customer feedback and complaints under guidance from senior staff.
• Develop problem-solving and communication skills to maintain a positive dining experience.

5. Compliance & Safety

• Comply with Singapore Food Agency (SFA) and NEA hygiene standards and attend food hygiene training.
• Learn and adhere to Workplace Safety & Health (WSH) regulations.

6. Reporting & Administration

• Assist with inventory, ordering, and stock-taking processes.
• Learn how to prepare shift reports and basic cost control tracking.
• Participate in meetings and provide feedback on operations.

Requirements

Qualifications & Experience

• Minimum Bachelor degree in Hospitality, F&B Management, Business, or related field.
• Fresh graduates or up to 1 years’ working experience in F&B or customer service are welcome.
• Strong interest in Japanese cuisine and restaurant management.

Skills & Attributes

• Willingness to learn and adapt to different roles.
• Energetic, hands-on, and proactive attitude.
• Good interpersonal and communication skills.
• Able to work weekends, public holidays, and rotating shifts.

Only shortlisted candidates will be contacted.