Management Executive

CLAYFUL PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a management professional to provide quality administrative support and oversee operations at its branch. The ideal candidate will possess a Bachelor’s Degree and strong communication skills, with a passion for customer service. You will play a key role in coaching staff, enhancing customer retention, and contributing to strategic planning.

Qualifications

• Strong verbal and written communication skills.
• Customer-oriented or passionate about serving customers.
• Knowledge or experience in management is a plus.

Responsibilities

• Provide quality management and administrative support.
• Oversee day-to-day operations of the branch.
• Coach and develop colleagues to maintain standards.

Skills

Communication

Customer Orientation

Education

Bachelor’s Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus